Phillips Buick GMC

We traded in 3 good running vehicles for 2 what we thought was great used vehicles. Paid 62000.00 for a truck and 36000.00 for a suv. By the time we got home in truck was having issues. Took it back t thought was great used vehicles. Paid 62000.00 for a truck and 36000.00 for a suv. By the time we got home in truck was having issues. Took it back they kept it a day said it was fixed took it back same issue popped up time we were home. Took it back they have had it for a couple weeks and now sent it to another dealership ..bought a truck and haven't got to enjoy it yet. And we are down to no vehicles having to depend on rides because the suv we knew air in rear wasn't getting cold but said it would be fixed by the time we picked it up. We come to pick it up said no take it and bring it back they had to order a part. So we did brought it back wrong part and needed a nother again said take it bring it back. But this time guess what when I took it NO air in front either in florida in June. So w had again depend on rides now have suv back in shop STILL haven't got truck back so NO vehicle in our position and don't give loaners so waiting a hour for someone to take us home and can't do errands we needed to do. This place has become a joke. More

The car I was interested in was apparently known to your online sales rep who said it had just come in. The ad was disappointing in that it had stock photos rather than photos of the vehicle actually for s online sales rep who said it had just come in. The ad was disappointing in that it had stock photos rather than photos of the vehicle actually for sale. Your sales rep said she would try to get real photos to me on Monday. The next communication was on Wednesday an said I am sorry but the car was sold... She should have known that someone was already very interested or committed to buying the car and should have told me so. She did offer to keep an eye out for another one (I provided a description), and that is the only reason the dealership got as many as 3 stars. More

Happy customer and refer friends every month Cat Langbehn is truly in the right nich for what she does and does it well. Her personal attention makes everyone feel special. Not only will I return Cat Langbehn is truly in the right nich for what she does and does it well. Her personal attention makes everyone feel special. Not only will I return when my lease is up, my friends are going to be repeaters. She linked my cell to Bluetooth and is always available to answer questions. I feel like I have made a friend. More

Great Kevin Paulling and Adalino were fantastic during the process. I appreciate the way they handled the process. We come back when looking for another veh Kevin Paulling and Adalino were fantastic during the process. I appreciate the way they handled the process. We come back when looking for another vehicle. More

Quality Service Other than the very long wait for the dealer exchange, the service was very good. The after sale process was efficient and of good quality. Other than the very long wait for the dealer exchange, the service was very good. The after sale process was efficient and of good quality. More

Purchase of 2019 Buick Enclave Salesman is a total professional; extremely courteous, knowledgeable, and personable. As a result of my positive past experiences with this salesman, Salesman is a total professional; extremely courteous, knowledgeable, and personable. As a result of my positive past experiences with this salesman, this is the third new car we have purchased since 2015. Totally satisfied. More

Phillips is a great dealership The dealership is a beautiful and modern building. The staff is friendly, courteous, professional and knowledgeable! I look forward to working with th The dealership is a beautiful and modern building. The staff is friendly, courteous, professional and knowledgeable! I look forward to working with the service department as I purchased an extended warranty. I feel confident my truck will be safe and reliable for many years to come. A special thanks to my salesperson, Bart Larue, for being honest and straightforward. He took the time to show me more vehicles than I intended to see to help me be confident in my selection. More

Used Car Purchase I traded in my 2015 Chevrolet pick-up for a used vehicle at Phillips and the whole process went smoothly and was pretty much stress free. I felt I rec I traded in my 2015 Chevrolet pick-up for a used vehicle at Phillips and the whole process went smoothly and was pretty much stress free. I felt I received a good trade in price on my vehicle and I was satisfied with the price of the one I purchased. I did have an issue with the vehicle a few days after I purchased it, but Phillips handled the matter professionally and courteously to my satisfaction. I would like to thank my sales professional Cat Langbehn for doing everything in her power to make me a happy customer and to Katie March, my service advisor who was just great throughout the whole service process. I will highly recommend Phillips to my family and friends. It's good to know there is a reputable car dealer in the area who puts their customers first. More

Worth the wait. We waited for Blake to find the right car. He was able to find the car and we are really pleased. We will be back again. We waited for Blake to find the right car. He was able to find the car and we are really pleased. We will be back again. More

Nice dealership Bart was great to work with and made the process easy. He stayed late to help us as we were deciding on the SUV we wanted. Thanks! Bart was great to work with and made the process easy. He stayed late to help us as we were deciding on the SUV we wanted. Thanks! More