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Phillips Buick GMC

Fruitland Park, FL

Overview
Employees
Reviews
Vehicles
4.6
2,551 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,551 reviews

January 17, 2024

Sold me a used vehicle and didn't disclose a problem that was obvious. Took back to dealership to address the problem and basically told me tough luck. When I left I drove it to another garage and when I par More

by ejgam429
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
TJ Gamble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 2nd guy I was told was a manager. Maybe Blake but not sure.
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Jan 20, 2024 -

Phillips Buick GMC responded

Vehicles that are sold as is and without purchasing an aftermarket warranty (if available) are not something we can control. We reserve a limited amount of vehicles that are priced to go to auction. We offer them to the general public at a greatly discounted rate and as such are not warrantied vehicles. They are not inspected and are fully disclosed as such. These vehicles are clearly marked and signed for as an AS-IS purchase.

Jan 20, 2024 -

ejgam429 responded

You advertise that all vehicles are gone over. If they are not then why bother cleaning the engine so it looks brand new. By the time I got home there was antifreeze on top of the engine. I highly doubt that just happened. A good business would have made it right. It is over. I learned a lesson and don't want to be bothered anymore.

January 15, 2024

Great experience today buying our new Encore. at Phillips Buick. Buzz made it easy and went the extra mile to make it happen. Thank you Buzz! More

by Los5lis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
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Jan 16, 2024 -

Phillips Buick GMC responded

Thank you for telling us how you felt about your last visit, and the kind words for Buzz. Plus, we love it when we get 5-Star ratings from our customers like you. We appreciate your business and look forward to your net visit.

January 14, 2024

I bought a Buick today and Mr. Songer made my experience easy with no hassles. Excellent salesperson!! Very happy with my brand new vehicle! . More

by Jan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Songer
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January 12, 2024

We've worked with Ken twice now and would do it again he is awsome, More

by Bbelle1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
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January 12, 2024

Whole experience was awesome working with Cathy. Whole deal was done via Phone and Docusign. Just showed up and drove it off the showroom floor. Highly recommended this dealer. They didn’t pressure More

by Bob Watson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 04, 2024

Cat was very honest and straightforward all the way through the buying process. She was a pleasure to work with and made my buying experience stress free! We would definitely reach out if to Cat of Phi More

by Melanie.donovan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

Phillips Buick GMC responded

Melanie, thank you so much for sharing your experience with Cat, and highlighting how you felt about the car-buying process. We appreciate the great 5-Star rating and the fact that your review serves as a recommendation to those looking for vehicle today. Having you as our customer is a delight. Thank you for your business and we look forward to seeing you again.

January 04, 2024

We were very pleased with the transaction from Buzz, which let us into our new dually truck More

by Svcuccaro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
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Jan 04, 2024 -

Phillips Buick GMC responded

Thanks for the great 5-Star rating and thank you for trusting us with your recent vehicle purchase. We are glad to hear that Buzz took care of you during every step of the way!

January 03, 2024

Just bought a used truck today. Salesman Mark Bonner would only let me test drive from one exit to the entrance. Seemed ok so I bought it. On the way home check engine light came More

by Disappointed customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Bonner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Phillips Buick GMC responded

Our dealership offers a select number of used vehicles that are sold in AS-IS condition. They are clearly marked on the vehicle's window sticker as AS-IS condition and customers sign off that the vehicle is sold AS-IS when purchasing the vehicle. These vehicles are not put through our rigorous inspection process but sold at greatly reduced prices before being offered to wholesalers and auctions. These are older and higher mileage models that are sold for under $10,000. The vehicle you purchased was one of those vehicles and we were very clear that the vehicle had not been inspected. The check engine light as well as some deterioration of the molding was present during your test drive and we even reduced the price further on the vehicle to accommodate this. Prior to purchasing the vehicle, you have every opportunity to inspect the vehicle as well as have anyone of your choosing look at the vehicle. The Lemon Law in the state of Florida is for new vehicles only and never applies to used cars. We have included a link to the state of Florida website for reference: https://www.myfloridalegal.com/lemon-law/how-the-florida-lemon-law-works. Thank you for giving us the opportunity to clarify the details of your purchase.

December 30, 2023

Buzz is the best 10 out of 10! Ask for Buzz and Thank me later 👍🏽 More

by Khankison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
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Jan 01, 2024 -

Phillips Buick GMC responded

We really appreciate your business and recommending Buzz. He is a true professional who listens to what his customers say and understands what they mean. Buzz just makes it so easy to get the car, truck or SUV that you need. Giving us a 5-Star rating is like the cherry on top of the sundae! Thank you. Hurry back.

December 26, 2023

One of the best experiences I’ve had purchasing a new car. Thank you Buzz More

by Dpsoul14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Report | Print
Dec 27, 2023 -

Phillips Buick GMC responded

Thanks for the 5-Star rating and thank you for trusting us with your recent vehicle purchase. We are glad to hear that Buzz took care of you during every step of the way!

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