Phillips Buick GMC

Phillips Buick GMC responded

Melanie, thank you so much for sharing your experience with Cat, and highlighting how you felt about the car-buying process. We appreciate the great 5-Star rating and the fact that your review serves as a recommendation to those looking for vehicle today. Having you as our customer is a delight. Thank you for your business and we look forward to seeing you again.

Phillips Buick GMC responded

Thanks for the great 5-Star rating and thank you for trusting us with your recent vehicle purchase. We are glad to hear that Buzz took care of you during every step of the way!

Phillips Buick GMC responded

Our dealership offers a select number of used vehicles that are sold in AS-IS condition. They are clearly marked on the vehicle's window sticker as AS-IS condition and customers sign off that the vehicle is sold AS-IS when purchasing the vehicle. These vehicles are not put through our rigorous inspection process but sold at greatly reduced prices before being offered to wholesalers and auctions. These are older and higher mileage models that are sold for under $10,000. The vehicle you purchased was one of those vehicles and we were very clear that the vehicle had not been inspected. The check engine light as well as some deterioration of the molding was present during your test drive and we even reduced the price further on the vehicle to accommodate this. Prior to purchasing the vehicle, you have every opportunity to inspect the vehicle as well as have anyone of your choosing look at the vehicle. The Lemon Law in the state of Florida is for new vehicles only and never applies to used cars. We have included a link to the state of Florida website for reference: https://www.myfloridalegal.com/lemon-law/how-the-florida-lemon-law-works. Thank you for giving us the opportunity to clarify the details of your purchase.

Phillips Buick GMC responded

We really appreciate your business and recommending Buzz. He is a true professional who listens to what his customers say and understands what they mean. Buzz just makes it so easy to get the car, truck or SUV that you need. Giving us a 5-Star rating is like the cherry on top of the sundae! Thank you. Hurry back.

Phillips Buick GMC responded

Thanks for the 5-Star rating and thank you for trusting us with your recent vehicle purchase. We are glad to hear that Buzz took care of you during every step of the way!

Phillips Buick GMC responded

Thank you for taking time to write a review and giving us a great 5-Star rating. Buying from someone you know and trust, like Buzz, may be the best car buying experience a person can have. We appreciate your business and delighted to have you as a customer.

Phillips Buick GMC responded

Thank you for taking time to write a review and share your thoughts about your third car purchased here. We appreciate the continued confidence in us and your kind words for Buzz. The great 5-Star rating indicates means so much to us, because it shows that you like the way we related to what was important to you. We are delighted to have you as our customer.

Phillips Buick GMC responded

A Christmas Corvette, a Merry Christmas indeed. Happy New Year as well to you and your wife. We appreciate the kind words for Buzz and the great 5-Star rating. Thank you for being our customer.

Phillips Buick GMC responded

We really appreciate your business and knowing that we have earned a long-term customer means the world to us. Buzz is a true professional who listens to what his customers say and understands what they mean. He just makes it so easy to get the car, truck or SUV that you need. Thank you for the great 5-Star rating and detailed review. Hurry back.