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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

November 12, 2023

Blake was amazing making everything work out. Peter Brown in finance made everything smooth. I am glad we purchased our truck from Phillips. More

by AHILTZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
Nov 12, 2023 -

Phillips Buick GMC responded

Thank you for the great review and 5-Star rating. We especially appreciate the kind words for Blake and Peter. We are also glad that you decided to purchase your truck from PHILLIPS BUICK GMC. We look forward to your next visit.

November 11, 2023

Very professional no hassle with our trade very fair stayed late to get the deal complete More

by ljr0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Nov 12, 2023 -

Phillips Buick GMC responded

Thank you for taking time to write a review and giving us a great 5-Star rating! We are s glad you found our staff professional and willing to complete your transaction regardless of the time involved. We appreciate your business and look forward to your next visit.

November 11, 2023

The counter help was very rude and condescending. I would never go there again. I would drive all the way to Ocala first or back to Wilmington, North Carolina, where people are treated with respect a More

by ilovantiques43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Berlin
Nov 12, 2023 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

November 11, 2023

We had a totally professional experience in purchasing a new car from Phillips Buick. Our sales person, "Buzz" Buzby, was exceptional. We told him what we were looking for and he quickly had three cars fo More

by chuck_ Florida
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Nov 12, 2023 -

Phillips Buick GMC responded

Chuck, we really appreciate your business and knowing that we have earned a long-term customer means the world to us. Thank you for the kind words for Buzz and the great 5-Star rating. We are delighted to have you as our customer.

November 11, 2023

Buzz was the best salesman we’ve ever encountered. He listened and responded with exactly what we asked for. Very honest, no run around, great pricing, and he went way over and above the norm to tak More

by Carolwest50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Nov 12, 2023 -

Phillips Buick GMC responded

Carol, your assessment of Buzz is so perfect. If Buzz is anything, he is a professional at understanding how best to serve customers. His business expertise helps smooth out the administrative bumps. Thank you for your recommendation and the great 5-Star rating. We look forward to seeing you again.

November 10, 2023

Extremely poor service. Had car over 1 month & received no updates during that time--only when called them. Very dissatisfied with the service! More

by ronbonweathers
Recommend Dealer
No
Nov 10, 2023 -

Phillips Buick GMC responded

Ron, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

Nov 10, 2023 -

Phillips Buick GMC responded

Ron, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

November 10, 2023

love our car. Steve the sales man is 5 stars. service was great. Highly recommend More

by jeginsburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Songer, Jim Berlin
Nov 10, 2023 -

Phillips Buick GMC responded

Thank for the kind words for Steve, and the great 5-Star rating. We value your business and look forward to serving you again.

November 09, 2023

We were kept up to date on the project of the repairs. All involved were courteous and helpful More

by YSINVESTOR
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Nov 09, 2023 -

Phillips Buick GMC responded

We appreciate you taking time to write a review and tell us about your latest service appointment. Thank you for the great 5-Star rating. Looking forward to seeing you again.

November 09, 2023

Scott was very helpful with explaining the features of my new purchase. He brought the vehicle to my home to see if it fit n my garage. !! That impressed me. I will feel comfortable calling on him with fu More

by pattio282
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hall
Nov 09, 2023 -

Phillips Buick GMC responded

Thank you for the High rating and the kind words for Scott. Your review is a perfect illustration of the difference between a professional salesman and an order taker. We appreciate your business and continued confidence in Scott and Phillips Buick GMC.

November 08, 2023

I thought Ken ( Buzz ) was great to work with, very professional. Very knowledgeable of the vehicle I purchased. I had an unpleasant issue with the first insurance company he chose to get me, I still f More

by Glendabaker1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Nov 08, 2023 -

Phillips Buick GMC responded

Glenda, thank you for the detailed review and calling attention to the way Buzz extends customer service into customer care. We are currently reviewing this unpleasant insurance issue and will be in touch shortly. We appreciate the great 5-Star rating and are delighted that you are our customer.

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