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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

June 25, 2023

The Phillips service personnel provided me prompt, efficient service. The service reception personnel were very courteous and knowledgeable. More

by dutchkph
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
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Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to highlight Jim for his excellent work! Customer service is one of our top priorities, so we really appreciate your positive comments. We look forward to your next visit.

June 24, 2023

Service did not fix problem. See u again Monday. Very unsatisfactory. Very very very very. More

by Bill
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Aug 07, 2023 -

Phillips Buick GMC responded

So sorry to hear you felt you had a negative experience with us. Customer service is very important to us and we do our best to communicate with our customers and help every step of the way. Please contact our Service Manager directly, as we would love the opportunity to earn back your business and discuss this further.

June 24, 2023

Professional giving a clear, concise assessment of the problem with my vehicle that was satisfactory to me. More

by RTHADLE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you so much for the great review! I'm glad to hear our service department took such good care of you and your vehicle.

June 24, 2023

Excellent I don't have anything else to say other than that that Blake did a very good job as did peter Brown now, please leave me alone More

by theatog
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
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Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to highlight Blake and Peter for their excellent work! Customer service is one of our top priorities, so we really appreciate your positive comments. We look forward to your next visit.

June 24, 2023

The sales lady KAT was awesome to deal with. I would buy from her again. More

by baker844
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
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Aug 07, 2023 -

Phillips Buick GMC responded

Thank you so much for sharing your experience with Kat! We are pleased to hear that she went above and beyond and got you into the car you wanted. We hope you are enjoying your new vehicle!

June 23, 2023

Good experience, will be back some day again soon to do some more stuff ok More

by cdawn711
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
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Aug 07, 2023 -

Phillips Buick GMC responded

Thanks for letting us know about your experience! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs!

June 23, 2023

What a great experience with Buzz Buzby as our salesman (again!)! The purchasing process was smooth and painless. More

by Paulypark497
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Brooks, Ken "Buzz" Buzby
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Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to share your experience with Buzz! We are thrilled to hear they provided you with a terrific experience and professionalism. We truly do appreciate your kind words and recommendation. We look forward to working with you again in the future!

June 23, 2023

Very happy with this dealership and my sales person Dan. He was very kind and knowledgeable. It was nice not to be pressured or rushed to make a decision on the purchase of my new truck. Absolutely top notc More

by pamyrateher
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz, Mark Bonner
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Aug 07, 2023 -

Phillips Buick GMC responded

We're so glad Dan helped provide another enjoyable car-buying experience for you. Thank you for the recommendation and continued loyalty!

June 22, 2023

Outstanding service, I would like command Steven Songer and his sales crew for their professionalism. Steve knows how to take care of us fellow service members, being a member of the United States, Air For More

by MIKEHANLEY11746
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Songer, Jim Berlin
Report | Print
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to share your experience with Steven! We are thrilled to hear they provided you with a terrific experience and professionalism. We truly do appreciate your kind words and recommendation. We look forward to working with you again in the future and we here at Phillips Buick GMC, thank you for your great service to our country!

June 20, 2023

This was our 5th purchase with Ken "Buzz" Buzby as our salesperson. He's great! No pressure, informative, helpful, and friendly. Sean Brooks in the Finance Dept is also a pleasure. More

by Paulypark497
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Brooks, Ken "Buzz" Buzby
Report | Print
Aug 07, 2023 -

Phillips Buick GMC responded

We're so glad Buzz helped provide another enjoyable car-buying experience for you. Thank you for the recommendation and continued loyalty!

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