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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

June 19, 2023

Not enough space Very unhappy with customer service. Went and spoke to my closing agent and he was very pleasant and thanked me for stopping in. Chick Russo. Zack didn't keep me informed. Your servi More

by GMMurphrey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
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Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to leave us your honest feedback. We regret that you weren't satisfied with your experience. In the future, we will strive to communicate better expectations for the appointment.

June 18, 2023

My purchase was painless Steve was great to work with. After paper work was finished he programmed my phone and went over all the features, highly recommend both Steve and Phillips Buick GMC! More

by glenjudi1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Songer
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Aug 07, 2023 -

Phillips Buick GMC responded

Thanks for telling us about your experience and for your recommendation! We're happy to hear you enjoyed working with Steve to purchase your new vehicle. Please let us know if there are any auto needs we can assist you with in the future!

June 18, 2023

TJ was very helpful; we asked questions we thought we should ask, but the car we purchased had bells/whistles that I’m still learning. I called 2 or 3 times and TJ was courteous and helpful. More

by Sunshine
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
CNA sales person was helpful., TJ Gamble
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Aug 07, 2023 -

Phillips Buick GMC responded

It is important our customers feel confident with the customer service they receive, so we appreciate this honest feedback. Thank you for your business and please let us know if there is anything further you need.

June 17, 2023

It was a good experience. No sales pressure. A friendly environment. A good selection of vehicles. Found the vehicle that we wanted. Pleasant and helpful staff. I was a li More

by jimagmul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Gamble
Report | Print
Aug 07, 2023 -

Phillips Buick GMC responded

We are thrilled to hear our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests.

June 16, 2023

Very nice and the courtesy car driver was going great. The total cost was a little pricey. More

by CWATSON1767
Recommend Dealer
Yes
Employees Worked With
I can't remember but he was excellent
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Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business.

June 15, 2023

Great salesman. Car selection poor (evetywhere). Finance guy sourpuss.. Ron fou d exactly what l wanted & was kind to us. ( We are old.) Love car. More

by BUBBLES12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Only met Ron, no one else., Ronnie Ingram
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Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for trusting us with your recent vehicle purchase. I am glad to hear that Ronnie took care of you every step of the way!

June 15, 2023

Always a great experience at Philips. Won't go to any other dealership. Philips is the best in town. More

by michiss83
Recommend Dealer
Yes
Employees Worked With
Jim
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Aug 07, 2023 -

Phillips Buick GMC responded

We appreciate your business and the kind compliments. We really do strive to be the best and it is a pleasure to hear that we are doing well, directly from our customers. We look forward to helping again next time you're in need!

June 15, 2023

Very smooth and fair Dealing with Dan was a pleasure. Extremely responsive. Deal was very smooth and fair. More

by bryant_spencer00
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz, Daniel Wertz
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Aug 07, 2023 -

Phillips Buick GMC responded

Thank you so much for sharing your experience with Daniel! We are glad he went above and beyond and got you into the car you wanted. We hope you are enjoying your vehicle!

June 15, 2023

They were kind and friendly. And it was one of the best experiences that I've had at any dealership. More

by Samgarcia1979
Recommend Dealer
Yes
Employees Worked With
Keith
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Aug 07, 2023 -

Phillips Buick GMC responded

We appreciate your business and the kind compliments. We really do strive to be the best and it is a pleasure to hear that we are doing well, directly from our customers. We look forward to helping again next time you're in need!

June 14, 2023

Very professional; very knowable of the cars very friendly and helpful. The employees keep in touch with their customers. This More

by EDNORMAN617@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve zinger is an outstanding salesman and a very caring one for his customers.
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Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication

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