Phillips Buick GMC
Fruitland Park, FL
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2,997 Reviews of Phillips Buick GMC
Service writer Jim Berlin was amazing with dealing with our situation and being persistent with my warranty company. Unfortunately, the motor that was replaced had issues from the factory. I can’t fault th our situation and being persistent with my warranty company. Unfortunately, the motor that was replaced had issues from the factory. I can’t fault the dealership with that. They worked diligently to find another one. So after having the third motor replaced all seemed to be good. My issue is with GM not wanting to cover a rental while the work was being done which in the end cost me a good bit. They definitely made me a longtime customer. When I replace a vehicle I will definitely be stopping in. Hopefully their sales staff is just as amazing as their service department. More
I had an appointment for service. I arrived at the appointment time only to find the service department doesn't do appointments. Apparently there is no objection between the dealersh I arrived at the appointment time only to find the service department doesn't do appointments. Apparently there is no objection between the dealership and gmc.com. More
Great program. Didn’t need appointment and was able to get an oil change, transmission service, and tires rotated. Plus as a bonus they took care of two recalls I d Didn’t need appointment and was able to get an oil change, transmission service, and tires rotated. Plus as a bonus they took care of two recalls I didn’t even know about. They even had a new key fob which they programmed right away. Definitely a five star experience. Highly recommend their service department for the great job and very friendly staff. Having just moved to Florida, they are my go to folks for a good automotive experience! More
I found working with Mark was quite easy. .everyone I came in contact with were very friendly and accommodating..would recommend to friends... .everyone I came in contact with were very friendly and accommodating..would recommend to friends... More
We found the dealership to be very helpful with all our questions. Cat was excellent in addressing our needs and getting back to us promptly. We’ve used the service department here and it is first rate. We questions. Cat was excellent in addressing our needs and getting back to us promptly. We’ve used the service department here and it is first rate. We highly recommend Phillips if you’re in the market for a car. More

