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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

February 11, 2023

Great help really took the time to show me and my wife the vechile we purchased. More

by zachmerrill77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
Feb 13, 2023 -

Phillips Buick GMC responded

Zach, thank you for the kind words and taking time to write such a nice review. We appreciate your business and look forward to seeing you again.

February 11, 2023

Trust and a dealership, two words one doesn't think go together. But with Chick and Matt making me feel comfortable, relaxed, full explanations, and no pressure. This is my second car from them. Two of my More

by adiva__dog54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chick and Matt, Ed Owens
Feb 13, 2023 -

Phillips Buick GMC responded

Thank you for taking time to let us know about your last visit and giving us a 5-Star rating. We appreciate the kind words for our Chick and Mat along with recommending us to others. Teamwork is very important in business, and more so today than ever before. Being friendly, answering questions and giving customers some space to reach their own conclusions just makes more sense. What makes this all possible is customers like you. Our intention is to invite each customer to participate as part of the team looking for the best result. Thank you for trusting us to work with you. We look froward to your next visit.

February 10, 2023

Great dealership, friendly, knowledgeable non-pushy salesman. They work with you for the car you want...not what they want to sell you for bigger profit. More

by jdvice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Gamble
Feb 13, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to post this and the kind words for our Sales Team. Customers like you are the reason we love our community so much. We appreciate your business and look forward to your next visit.

February 10, 2023

This dealership is very clean. The employees are very knowledgeable. My vehicle was finished before the estimated time. More

by CUBBYPAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob, Jim Berlin
Feb 13, 2023 -

Phillips Buick GMC responded

Thank you, Cubby, for the great 5-Star rating and commending our staff for their professionalism and competence. Come back soon.

February 10, 2023

Nice dealership, good service, but they won’t take a deposit on a car, so bring cash or finance. More

by ROADQUEEN2003
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Feb 10, 2023 -

Phillips Buick GMC responded

Thank you for the 5-Star rating. It is always good to hear that our customers were satisfied with the service they received and like the amenities we offer. We would like to know a little more about the deposit issue you mentioned and Phillips Buick GMC management will be notified of your concern.

February 09, 2023

Everyone I came in contact with was courteous, honest, and helpful. Buzz did a great job of recognizing my needs and finding the right vehicle for me. More

by DebH
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby, Ron Lemonovich
Feb 10, 2023 -

Phillips Buick GMC responded

Deb, your assessment of Buzz is so perfect. If Buzz is anything, he is a professional at understanding how best to serve customers. His business expertise helps smooth out the administrative bumps along the way. Your 5-Star rating made us smile. Thank you for buying your car from us.

February 07, 2023

First rate dealership. Salesman Ed Owen has treated us very well during our last two leases. More

by DUFFERDEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Owens
Feb 07, 2023 -

Phillips Buick GMC responded

Thank you for calling attention to Ed because he is a true professional in every way. We really appreciate your business and knowing that we have earned a long-term customer means the world to us.

February 07, 2023

Received insufficient information to make an educated decision. Advised diagnostics indicated to replace converter. First estimate was a written dollar amount on a piece of paper. Came back for a written More

by LARRYSIMPSON58
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie and Zachary Beserock
Feb 07, 2023 -

Phillips Buick GMC responded

Larry, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

February 07, 2023

Had a great experience with Cat very knowledgable and made sure she found the vehicle i was looking for!!! More

by Bustedknuckle86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Feb 07, 2023 -

Phillips Buick GMC responded

Thank you for the great 5-Star review, and for taking time to let us know how you felt about the service you received from Cat. We value your business, and we are already looking forward to your next visit.

February 06, 2023

They said they could not solve the issues that I was having. I find that every time I start my car it comes up that I have to call OnStar I’ve contacted OnStar told him I did not want it, but it still b More

by John tyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Feb 07, 2023 -

Phillips Buick GMC responded

John, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

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