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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

January 22, 2023

The dealership is neat, clean, and friendly. an The sales people are knowledgeable and helpful. More

by GHD226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
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Jan 23, 2023 -

Phillips Buick GMC responded

Thank you for the kind words for our staff and the great 5-Star rating. It is wonderful to hear that our customers appreciate the amenities we offer. Hurry back.

January 21, 2023

I arrived. I was greeted and ask the purpose of my visit. I needed an air bag replaced. Gave them the form. They took the vehicle (2009 Silverado) A half hour More

by Larrygoebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
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Jan 23, 2023 -

Phillips Buick GMC responded

Thank you, Larry, for your feedback and your 5-Star rating. The kind words for our staff are appreciated too. It is our pleasure to have you as our guest at Phillips Buick GMC. Come back soon.

January 21, 2023

Excellent service. Everyone was a very good listener. The dealership is also providing support for towing reimbursement. First class shuttle service, also. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Zach and Keith
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Jan 23, 2023 -

Phillips Buick GMC responded

Joe, it is great to see that you gave us a 5-Star rating because it means the amenities we offer are appreciated and we are providing a meaningful service. We love reviews like your because they make our day. Hurry back.

January 21, 2023

I would highly recommend Phillips, Buick, GMC and I would also highly recommend buzz as a sales person. Very professional. More

by mkohn007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
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Jan 23, 2023 -

Phillips Buick GMC responded

We appreciate your feedback, recommendation, and 5-Star rating so much. Thank you for taking the time to share your experience with us and others! It is our pleasure to have you as our guest at Phillips Buick GMC.

January 20, 2023

I'm not happy , I paid Way to much , I got screwed on the interest on my loan. I didn't get a good price on my truck, and the dealership charge was outrageous. I feel that I xxxxed over. I have nothing goo More

by philip-donna
Recommend Dealer
No
Employees Worked With
You're closer man really put it to me, Ron Lemonovich
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Jan 23, 2023 -

Phillips Buick GMC responded

Philip, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

January 20, 2023

I told Dennis what my limits were and what my bottom line was, and he got me exactly what I was looking for! Everyone was very nice and the whole experience was awesome! More

by karen.house34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Ross
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Jan 23, 2023 -

Phillips Buick GMC responded

Karen, thank you for commending Dennis and giving us a 5-Star rating. Listening to customers and working with them seems so easy for Dennis. He just knows easiest way to solve a transportation problem in a way that pleases his customer. Thank you for your business. Come back soon.

January 20, 2023

Parts arrived in a reasonable amount of time from purchase. Took less than 45 minutes to get checked in and back out again. Love my new Acadia More

by fish0302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Jan 23, 2023 -

Phillips Buick GMC responded

Thanks for the 5-Star rating, and taking notice of how our Parts & Service Teams work together to solve problems. We appreciate your kind words and truly appreciate your business.

January 20, 2023

Everything was Great until I had the unfortunate experience of dealing with the Finance & Insurance Office! I was just about to walk out the door… Tom Gonzales More

by TRANSJET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Report | Print
Jan 23, 2023 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

January 20, 2023

Always good to work with Ed. Very professional and thoughtful. I also leased a second vehicle with Ed for my wife. More

by herbvwiggins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Owens
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Jan 20, 2023 -

Phillips Buick GMC responded

Herb, we really appreciate your business and knowing that we have earned a long-term customer means the world to us. Ed is a true professional who listens to what his customers say and understands what they mean. He just makes it so easy to get the car, truck or SUV that you need. Hurry back.

January 19, 2023

Our service consultant, Zach, was not only accommodating for a walk-in without appointment, but communicated srrp-by-step and quickly got us taken care of sbd on our way to an important Dr appt. More

by moosemarx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack, Teo porters, and our mechanic., Jim Berlin
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Jan 19, 2023 -

Phillips Buick GMC responded

Moose, thank you for commending Zach. He is a perfect example of the kind of professionalism we expect from our staff members. We appreciate you taking time to write a detailed review and giving us a 5-Star rating as well. Your review means so much to us. Thanks again. We look forward to your next visit.

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