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Phillips Buick GMC

Fruitland Park, FL

4.5
2,998 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,998 Reviews of Phillips Buick GMC

May 19, 2026

I was super pleased with the experience and the care that Kiley took with my vehicle and he kept me informed as progress was made! More

by dougswalina
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
May 20, 2026 -

Phillips Buick GMC responded

Thank you for your wonderful review, Doug! We’re thrilled to hear that you were super pleased with your experience and the care that Kiley took with your vehicle. Keeping our customers informed is a priority for us, and we’re glad to know you felt well taken care of. Looking forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

May 18, 2026

Efficient intake, efficient, diagnosis of the problem. Very expensive repair, disappointed that the $199 fee to examine the car was not included as part of the final charge, but was added on. More

by Ruth.brosig
Recommend Dealer
Yes
May 19, 2026 -

Phillips Buick GMC responded

Thank you for your feedback, Ruth. We appreciate your comments regarding the efficiency of the intake and diagnosis processes at Phillips Buick GMC. Repair costs and the additional examination fee are understood to be concerns, and your input is valued. Please feel free to reach out with any questions or if further assistance is needed. We hope to provide an even better experience in the future. Sincerely, the Team at Phillips Buick GMC

May 18, 2026

Fastest process we have been a part of. Hopefully we can do business again in the future! More

by MAGGIE.DAVIDSON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Dwyer
May 19, 2026 -

Phillips Buick GMC responded

Thank you for your wonderful feedback, Maggie! We’re delighted to hear that you found the process at Phillips Buick GMC to be so efficient. We look forward to assisting you again in the future. Safe travels until we meet again! Sincerely, the Team at Phillips Buick GMC

May 17, 2026

We were at the dealership for service work on our vehicle. While we were waiting for the work to be completed, we met with Mark and requested a test drive on a Buick Envista. We liked the car and pu More

by zuk222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
May 18, 2026 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Phillips Buick GMC and that Mark was able to assist you with your test drive of the Buick Envista. It’s great to know that you found the purchase process easy and that our team demonstrated professionalism. We appreciate your business and look forward to seeing you again soon! Enjoy your new Buick Envista! Sincerely, the Team at Phillips Buick GMC

May 15, 2026

I have used this dealership since 2013. I feel comfortable there and trust them. Jason is the third salesperson that I have dealt with. The previous two were also both very helpful and alwa More

by vetandbob
Recommend Dealer
Yes
Employees Worked With
Jason Hadley, Jason Hadley
May 15, 2026 -

Phillips Buick GMC responded

Thank you for your positive review! We appreciate your continued trust in Phillips Buick GMC since 2013. It's great to hear you feel comfortable with us and that Jason, along with our previous salespeople, has been helpful in addressing your questions. We look forward to assisting you again. Sincerely, the Team at Phillips Buick GMC

May 15, 2026

Excellent. Ed was very helpful and knowledgeable. Very helpful with our trade in and our new purchase. More

by jocko48348
Recommend Dealer
Yes
Employees Worked With
Ed Owen's
May 15, 2026 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're excited to hear about your positive experience with Ed at Phillips Buick GMC. It's great to know he was able to assist you with your trade-in and new purchase. We truly appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

May 14, 2026

I had a problem when I had the car first fixed then it was corrected.thank you More

by JER41MAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
May 14, 2026 -

Phillips Buick GMC responded

Thank you for your feedback. We appreciate you sharing your experience with us regarding the car repairs. It's great to hear that the issue was ultimately resolved. If you have any further concerns or need assistance, please feel free to reach out to us at Phillips Buick GMC. We’re here to help! Sincerely, the Team at Phillips Buick GMC

May 14, 2026

I bought a previously owned 2015 Jeep Wrangler Rubicon at Phillips Buick GMC. I have been extremely pleased with Phillips Buick GMC since this was my 3rd vehicle purchase there. They were very accommodating More

by Daryl P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD TIATEK, TJ Gamble
May 14, 2026 -

Phillips Buick GMC responded

Thank you for your wonderful review, Daryl! It's great to hear that you had such a positive experience with us at Phillips Buick GMC, especially with TJ. It's our priority to provide a no-pressure environment and to assist our customers in finding their perfect vehicle. We're delighted that your 2015 Jeep Wrangler Rubicon has become your favorite! We appreciate your loyalty and look forward to seeing you again for your next purchase. Enjoy your new ride! Sincerely, the Team at Phillips Buick GMC

May 12, 2026

Pro- vehicles is fixed and returned by estimated date. Con- estimate 3200 ended up to be 3857 or 20% increase. Poorly communicated. Con- military discount denied because it wasn’t annotated when car More

by MARK_WELCH1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan and young lady in window. Also 1 other rep- maybe Zach
May 13, 2026 -

Phillips Buick GMC responded

Thank you for taking the time to share your feedback, Mark. It's great to hear your vehicle was fixed and returned by the estimated completion date, though we understand your concerns regarding the difference between the initial estimate and final repair cost, as well as the military discount not being honored due to how it was documented at pickup. At Phillips Buick GMC, we aim to provide dependable turnaround times, clear estimates, and transparent communication throughout the service process. Feel free to connect with us directly if you’d like to go over this further. We are committed to improving clarity in pricing and consistency in customer support. Sincerely, the Team at Phillips Buick GMC

May 10, 2026

First time here, very good experience, plan on staying with them. Thank You 😊 I will recommend you to my friends. More

by cindyspooner733
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler Southwell
May 11, 2026 -

Phillips Buick GMC responded

Thank you for your wonderful feedback, Cindy! We’re happy to hear that you had such a positive experience with us at Phillips Buick GMC.Your recommendation is appreciated, and we look forward to serving you and your friends in the future. See you next time! Sincerely, the Team at Phillips Buick GMC