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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

December 10, 2022

Fred Allen our salesman has been awesome for me and my family. Great staff. Thanks More

by mikeschepper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
Dec 12, 2022 -

Phillips Buick GMC responded

Mike, thank you for taking the time to post this and the kind words for Fred. Customers like you are the reason we love our community so much. We appreciate your business and look forward to your next visit.

December 09, 2022

Customer service was prompt and the service was done quickly and correctly.and payment was quick and friendly. More

by continentalgood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Dec 09, 2022 -

continentalgood responded

Thanks for the great service.

December 09, 2022

I would highly recommend Phillips GMC! The service was excellent and the sales experience was above and beyond what was expected when buying a car! I would definitely buy from again when I More

by sailing904
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa, Sean and the sales manager. , Steve Songer
Dec 09, 2022 -

Phillips Buick GMC responded

We really appreciate your business and knowing that we have earned a long-term customer means the world to us. Thank you for the 5-Star rating and all the accolades for our staff. Having your recommendation feels like a pat-on-the-back. We look forward to your next visit.

December 09, 2022

No appointments. First come first served. You may wait a long time. You need to be there early so as to waste a hole day. More

by RICHARDWILLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Dec 09, 2022 -

Phillips Buick GMC responded

Richard, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

December 09, 2022

I was so pleased that Phillips was able to repair my car in timely fashion. The workmanship and customer care were both amazing. Everyone one was very friendly and knowledgeable. More

by Barbara Poston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Dec 09, 2022 -

Phillips Buick GMC responded

Barbara, we appreciate you taking the time to write a review and give us such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers and their GM vehicles. The kind words for our Service Team made us smile. Hurry back.

December 09, 2022

Zack is an excellent service provider. He keeps me informed on everything they do to my Acadia. However, I’ve had a broken part on the drivers seat they can’t seem to find anywhere. It is More

by PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack in service
Dec 09, 2022 -

PJ responded

Thanks

December 09, 2022

I really don’t want to do this… all VZW Wi-Fi S 10:17 PM 97% 4 Thanks for choosing Phillips Buick GMC. Can you do us a favor and complete a short survey? https:// dealerrater.com/u/ivusww Copy Trans More

by rntwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Dec 09, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star rating and the unusual review.

December 09, 2022

A week before Thanksgiving , 1,000 miles away from home my car broke down. Within a few days as promised it was fixed. Zach and Jim the service managers were honest and told me what the problem was and whe More

by patth19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim and Zach and whoever the mechanic was., Jim Berlin
Dec 09, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star rating and the kind words for Zach and Jim. The Service Team here at Phillips Buick GMC is a vital part of our presence in the market we serve. We service what we sell and what other dealers have sold as well. The unexpected repair is stressful enough without it occurring away from home, and being part of a good memory is always a good thing. We are delighted you took time to write a review and then give us a 5-Star rating. Thank you.

Dec 10, 2022 -

patth19 responded

Thanks again ! So very grateful !

December 07, 2022

Very professional dealership. Everyone that I met was very personable. Nice, kind and professional. My salesman (Brian Brandt) went above and beyond to make my truck purchasing pr More

by lkclements5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Brandt
Dec 07, 2022 -

Phillips Buick GMC responded

Thank you, Leonard, for calling attention to Brian. Your kind words are appreciated, and you seemed to have distilled the essence of how Brian conducts himself with people he meets. The 5-Star rating you have given us means so much because it shows we have connected in a meaningful way with someone we hope to serve. Thank you for the thoughtful review and commending Brian, who is a valued member of our Sales Team. Hurry back.

December 07, 2022

This our 2nd vehicle we've leased from Phillips Buick. I worked 34 years at General Motors and have dealt with a number of dealerships and will say Phillips Buick represents their products very profession More

by CDIANDA50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
Dec 07, 2022 -

Phillips Buick GMC responded

We really appreciate your business and knowing that we have earned a long-term customer means the world to us. Thanks for the 5-Star rating. It was exactly what we were hoping for, because a relationship with customers like you are a vital part of our business and we are delighted to have you on our side. Come back soon.

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