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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

December 10, 2025

I bought a used Chevy truck. We haven't been able to drive and sitting your service bay. So far the price tag for repair is around $3,800. I already spent $500 . It looks like More

by jgarra01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 10, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the issues you've encountered with your Chevrolet truck. It's concerning to hear that you are facing such significant repair costs. We truly value your past business and would appreciate the opportunity to discuss this matter further. Please reach out to us at Phillips Buick GMC so we can see how we can assist you. Thank you again for your feedback. Sincerely, the Team at Phillips Buick GMC

December 10, 2025

Im really grateful how Runnie and the dealership team take the time to provide me and work with me over the phone before final decision. THANK U More

by javier2814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
Dec 10, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Runnie and our Phillips Buick GMC team were able to assist you and provide the support you needed. We appreciate your gratitude and look forward to serving you again. Enjoy your vehicle! Sincerely, the Team at Phillips Buick GMC

December 10, 2025

Nice place, like other GM dealerships I appreciate the fact that Jim Berlin knew about extended warranties & factory warranties and the difference between them More

by ron22long
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Dec 10, 2025 -

Phillips Buick GMC responded

Thank you for your feedback, Ron! We're glad to hear you had a positive experience at Phillips Buick GMC and that Jim was able to assist you with your questions about extended and factory warranties. We appreciate your support and hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

December 09, 2025

Friendly On time Short wait in a nice reception area Easy drive through to connect with processor Put paper floor mats and seat cover when they did the work Very impressed with their level of service More

by sandee_lee212
Recommend Dealer
Yes
Dec 10, 2025 -

Phillips Buick GMC responded

Sandee, thank you for your fantastic review! We truly appreciate your kind words about the friendly and efficient service you experienced at Phillips Buick GMC. It's great to hear that you were impressed with our attention to detail, especially with the paper floor mats and seat cover. We look forward to seeing you again next time! Sincerely, the Team at Phillips Buick GMC

December 09, 2025

Thorough and professional. Explained what was wrong and how They repaired it. Great job I'll go back if I need further repairs. More

by R.EMC
Recommend Dealer
Yes
Dec 10, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful feedback! We’re delighted to hear that you found our team at Phillips Buick GMC to be thorough and professional. It's great to know that we can clearly explain the repairs needed. We look forward to assisting you again in the future if you need any further services! Sincerely, the Team at Phillips Buick GMC

December 09, 2025

I stop in to have a new key fab for my 2019 terrain programmed A new fab and then it needed to be programmed More

by B3827H
Recommend Dealer
Yes
Employees Worked With
Zack
Dec 10, 2025 -

Phillips Buick GMC responded

Thank you for your review. We appreciate you choosing Phillips Buick GMC for your key fob programming for your 2019 GMC Terrain. If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again! Sincerely, the Team at Phillips Buick GMC

December 06, 2025

A Buick engineer was brought in to look at the problem. No one ever called me to tell me he had been there. Two months after my initial visit, I had to call to get an update. More

by MWAYCIE
Recommend Dealer
No
Employees Worked With
Worked with Zack. They were unable to find and solve the problem. Was not my first time in. My car was purchased in March and has less than 3400 miles on it!!
Dec 07, 2025 -

Phillips Buick GMC responded

Thank you for sharing your feedback. We understand your concerns regarding the lack of communication during your vehicle's service at Phillips Buick GMC. Our team appreciates you bringing this to our attention, as maintaining clear communication is important to us. We encourage you to reach out directly to our team so we can address your concerns and ensure a better experience in the future. Thank you for your input. Sincerely, the Team at Phillips Buick GMC

December 05, 2025

Had a 7. 30am appointment, didn’t get service until 2.00pm, and nothing was done to the vehicle. Sat and watched many people come in after me leave before me. More

by oaktally7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Berlin, Kiley Anderson, Zack Beserock
Dec 05, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the delay during your appointment at Phillips Buick GMC. Your feedback is valuable, and we encourage you to reach out to us directly so we can address your concerns. Thank you for your patience, and we hope to improve your experience in the future. Sincerely, the Team at Phillips Buick GMC

December 01, 2025

Jason was very knowledgeable about the vehicle I purchased. I used him when i purchased my previous vehicle and was please and tried him again. He is also very courteous and extremely helpful More

by neema1125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hadley
Dec 02, 2025 -

Phillips Buick GMC responded

Thanks so much for your amazing review! We’re delighted to hear that you found our team member knowledgeable and helpful during your recent visit to Phillips Buick GMC. Your loyalty means a great deal to us, and we are glad to have been able to assist you again. Looking forward to seeing you next time! Sincerely, the Team at Phillips Buick GMC

December 01, 2025

Great customer service They are great. I like their service. And I may come back there. More

by rantoine57
Recommend Dealer
Yes
Employees Worked With
Christ
Dec 02, 2025 -

Phillips Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you had a great experience with us at Phillips Buick GMC. Our team looks forward to welcoming you back in the future! Sincerely, the Team at Phillips Buick GMC

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