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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

September 02, 2022

Couldn’t find the problem! They did not take my problem seriously. I will attempt to video the problem and bring the car back. More

by OrenLMiller
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brandon Hoff
Report | Print
Sep 06, 2022 -

Phillips Buick GMC responded

Oren, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

September 01, 2022

Troubleshooting was completed, parts ordered and installed. Service manager and technician did a great job. More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Jim Berlin
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Sep 02, 2022 -

Phillips Buick GMC responded

Frank, thank you for the kind words for Jim, and our Service Team here at Phillips Buick GMC. Our Service Department is a vital part of our presence in the market we serve. Our service and performance effectively demonstrate our commitment to the people who trust us to do the right things, the right way and in a timely manner. We love doing repair and service work because it means so much to our customers. Thank you for noticing and awarding us a 5-Star rating.

September 01, 2022

Zach was awesome thank you so much again! !! Will definitely be back for any other services I may need!!! More

by Vannessa clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(Zach) was a service advisor , Fred "Coach" Allen
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Sep 02, 2022 -

Phillips Buick GMC responded

Vannessa, thank you for the High Review and kind words for Zach. We appreciate your understanding and logical approach to a service experience. We value your business and look forward to you next visit.

September 01, 2022

Nice location and had a nice selection of vehicles as well as helpful staff. Good place More

by baneal0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
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Sep 02, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star Rating and taking time to write a great review. The kind words for our Sales Team are appreciated so much. Thank you for your business and we look forward to seeing you again.

September 01, 2022

Service Rep excellent Service Tech excellent Over all a great experience Check out was easy Everyone worked together More

by fhunt1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz, Jim Berlin
Report | Print
Sep 02, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star Rating and taking time to write a great review. Your kind words for our Service Writers and our whole Service Team are appreciated so much. We enjoy servicing what we sell, and take being Professional Grade seriously. Thank you for your business and your expressed confidence in us. We look forward to seeing you again.

August 31, 2022

I had a very good buying experience would recommend this dealership to everyone. Scott was great More

by jerry82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall
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Sep 01, 2022 -

Phillips Buick GMC responded

Jerry, thank you for the review and kind words for Scott. We appreciate your business and the great 5-Star rating. Come back soon.

August 31, 2022

Friendly service dept and advisor Jim Very informative about service I was having done with no appointment More

by FAntonuccio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Sep 01, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star rating and review. We appreciate the kind words for Jim and our Service Team, and for sharing your experience and how you feel about dealing with us. We value your business and look forward to you next visit.

August 31, 2022

Pat and I have know Daniel for the past 15+ years. He has been a friend as well as a salesman. He knows what a person is looking for and he finds it. His personality makes him a Super Salesman, but More

by mpwiest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
Report | Print
Sep 01, 2022 -

Phillips Buick GMC responded

Thank you for the great 5-Star rating we appreciate that so much. The kind words for Daniel just go to show how wonderful it is when a business relationship becomes a friendship. Over fifteen years is an amazing testimony. Thank you for sharing your thoughts and feelings with us. Come back soon.

August 31, 2022

The service here is always fast and friendly! They will go above and beyond to make sure your car is safe and well maintained. I bought my car there six years ago and wont take it anywhere else. More

by Allysrt8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Report | Print
Sep 01, 2022 -

Phillips Buick GMC responded

We really appreciate your business and knowing that we have earned a long-term customer means the world to us. Thank you for sharing your experience and how you feel about dealing with us. The 5-Star rating is very kind. We look forward to seeing you again.

August 31, 2022

This was the fifth Buick Enclave that we have gotten from Phillips Buick starting with the original in 2008. Daniel Wertz has been our contact for all of them. We have been pleased with the cars, as eviden More

by Sam T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
Report | Print
Aug 31, 2022 -

Sam T responded

Here's a review of our experience in leasing our new Avenir and previous Enclaves.

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