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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

August 03, 2022

Jim Berlin is Excellent. Too bad I had to call GMC road side service, wait 2 hours for a jump start to drive to GMC service department only to find out they couldn't duplicat More

by chwb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Aug 04, 2022 -

Phillips Buick GMC responded

Thank you for he 5-Star rating. The adventures we have with the vehicles we drive are legendary. We appreciate your understanding and patience.

July 31, 2022

Very friend. They fixed my sunroof on the first try. Did not have make a retort trip. Well pleased. Recommed you to several friends More

by Jp46park
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon 5 stars
Aug 01, 2022 -

Phillips Buick GMC responded

Getting things right the 1st time is what good service is all about. Thank you for the 5-Star review and recommendation. Come back soon.

July 31, 2022

Great experience! No pressure and no games. Cat was excellent in sales as was Pete in finance. Will definitely work with them again. More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete In finance, Cat Langbehn
Aug 01, 2022 -

Phillips Buick GMC responded

Debbie, your 5-Star review was great and then you gave a huge thumbs-up to Cat. Speaking of Cat, she has a way to keep everything simple and Pete is just like her. Your recommendation is much appreciated. We are looking forward to your next visit.

July 31, 2022

Very friendly service. No pressure sales is always appreciated. Helpful with showing me options I could afford. Willingness to correct a slight issue with the car is also v More

by kaye717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Aug 01, 2022 -

Phillips Buick GMC responded

Kaye, we appreciate your feedback and 5-Star rating. Thank you for taking the time to share your experience with us and others! It is our pleasure to have you as our guest at Phillips Buick GMC.

July 30, 2022

As long time customers of Daniel Wertz, we had the pleasure of leasing not one but two vehicles in the same day recently. This would make our 7th and 8th vehicle purchase to date from him. Daniel is k More

by Lyndsey Locuson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
Aug 01, 2022 -

Phillips Buick GMC responded

Thank you for writing such a thoughtful review and then giving your whole experience a 5-Star rating. The kind words for Dan are much appreciated, and Dan is such an asset to have on our Sales Team. Your experience is consistent with the way Dan serves his customers and one of the reasons why Dan has so many repeat customers and referrals. Thank you for giving us the opportunity to serve you again and we look forward to seeing you again.

July 29, 2022

I’m from out of state and My GMC Canyon Denali was involved in two accidents in one week while in Florida. Neither accident was my fault and two different insurance companies were involved. Needless t More

by Greatcrimson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane in Service
Aug 01, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star rating and your recommendation of Phillips Buick GMC. Professional Grade is more than an advertising slogan it is how we operate. We appreciate your kind words and willingness to work with us understanding the logistical complexities involved. We are glad to have you as a customer and a friend. May all your coming miles be accident free.

July 29, 2022

Cat went out of her way to be helpful and to provide us with a wonderful experience purchasing a new car. Her attention to detail was phenomenal and much appreciated. We highly recommend Cat to be your sal More

by Perischwabrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, the sales manager, was a pleasure to work with as well., Cat Langbehn
Jul 29, 2022 -

Phillips Buick GMC responded

Your 5-Star review was great and then you gave a huge thumbs-up to Cat. Speaking of Cat, she has a way to keep everything simple and then you end up getting exactly what you wanted. Your recommendation is much appreciated. We are looking forward to your next visit.

July 28, 2022

Buzz is great but dealership has to many hidden fees. I bought the lease of my Envision. More

by wileedevo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Jul 29, 2022 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

July 28, 2022

Dennis & Raniel were helpful and straight forward with us. We had been looking at several dealerships but what we needed and wanted was very specific. We found our 2020 Encore at Phillips Buick and are v More

by readytogo60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz, Dennis Ross
Jul 29, 2022 -

Phillips Buick GMC responded

Pat, thanks for the 5-Star review. You know we live for reviews like this because it means our customers understand what we are all about. We appreciate you doing business with us and look forward to earning another 5-Star review on a future visit.

July 27, 2022

They were quick to wait on me. They told me the initial cost. They said they would call before they fixed it. It was covered by the manufacturer. It was ready the same day. I am ha More

by sdtorbitzky@gmail.com.
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Jul 27, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star rating and review. We appreciate the kind words for our Service Team and understanding our approach to a quality service experience. We value your business and look forward to you next visit.

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