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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

March 31, 2022

Quick easy and experienced employees, got me what I wanted and in a timely manner More

by philwaz16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
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Apr 01, 2022 -

Phillips Buick GMC responded

Phil, thank you so much for the review and the 5-Star rating. It is great to hear that you had an enjoyable experience. Just know that our relationship does not end after the sale, if you need anything feel free to reach out.

March 31, 2022

Buzz was real helpful and all staff was friendly. It was also very clean. I love my Yukon thanks More

by carrol9340
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
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Mar 31, 2022 -

Phillips Buick GMC responded

Thank you so much for the review and the 5-Star rating. It is great to hear that you had an enjoyable experience with Buzz and the kind words are appreciated so much. Enjoy your new Yukon, and if you need anything feel free to reach out.

March 30, 2022

Jim Berlin did a very good job in getting the insurance company to cover the repair. I was very disappointed in how dirty the inside of my vehicle is. Looks like the person had very dirty/greasy/oily han More

by Srna48
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
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Mar 31, 2022 -

Phillips Buick GMC responded

Thank you for taking the time to highlight Jim Berlin for his excellent work! Customer service is one of our top priorities, so we really appreciate your positive comments and calling our attention to an element that was of concern to you. We look forward to your next visit.

March 30, 2022

The salesman are very knowledgeable friendly service. The dealership makes it very easy to purchase a new vehicle and be glad you bought it there. It’s also clean More

by leobatch714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
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Mar 30, 2022 -

Phillips Buick GMC responded

Leo, we love it when we get 5-Star reviews like yours. It is great to hear that you had an enjoyable experience . We look forward to your next visit and the opportunity to earn another 5-Star review. In the meantime, drive safe and keep on smiling.

March 29, 2022

We made a deal on a new GMC Sierra when it appeared no deal was possible. A shout out to Gilbert and Sean. Also the service department installed a bed liner for us without an appointment and a great thank More

by John Boone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean and Keith., Gilbert "Bam" Niblack, Jim Berlin
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Mar 30, 2022 -

Phillips Buick GMC responded

John, we appreciate the great review and 5-Star rating. Gilbert and Sean do a great job with customers because of their focus on getting things done. Working with our Parts Team is a vital part of being a Service Team member and Keith and Jim understand how to put it all together. Thank you for your business and your continued confidence in Phillips Buick GMC.

March 29, 2022

Randy Lee & Mr. Brown are absolutely amazing. Really take their time to make their customers happy!! More

by lailahslaght18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz, Fred "Coach" Allen, randy lee
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Mar 30, 2022 -

Phillips Buick GMC responded

Thank you for your continued confidence in us and the kind words for Randy and Mr. Brown. Getting 5-Stars is so awesome! We appreciate your business and look forward to your next visit.

March 29, 2022

we are verry pleased with our service. we were told what the problem was. and the problem saw fixed to are satisfaction. our service advisor, JIM BERLIN, was great. More

by LCKLJK
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
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Mar 30, 2022 -

Phillips Buick GMC responded

Thank you for the great 5-Star rating! Jim is an excellent problem solver and knows how to get things done, We are lucky to have him on our team. Your business is sincerely appreciated and we will do our best to continue to exceed expectations.

March 29, 2022

Zack, the service manager is GREAT in explaining everything to the customer. My service technician "Andy" is also great with taking care of your vehicle to be serviced. More

by Kim Gano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach, Keith, Service Managers., Bart Larue
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Mar 30, 2022 -

Phillips Buick GMC responded

This feedback was wonderful to read - thank you for sharing your thoughts and the great 5-Star rating. Our Service Team aims to take excellent care of our guests and we are happy to hear that Zack and Andy hit the mark. We look forward to working with you in the future. Until then, safe travels Kim.

March 27, 2022

Folks in service dept. we’re very helpful in resolving car issue. Thank you all! More

by Lynn Jennings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Mar 28, 2022 -

Phillips Buick GMC responded

Lynn, thank you so much for the great 5-Star rating! We love knowing that our guests are satisfied with the amenities that we offer and look forward to your next visit.

March 27, 2022

Second time doing business with Phillips, love the car the salesman was excellent to work with, thank you! More

by beetlemani
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
Report | Print
Mar 28, 2022 -

Phillips Buick GMC responded

We are happy you found our staff to be so supportive during your experience. We want to thank you for your business, and we look forward to your next visit.

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