Back

Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

Directions

Filter Reviews by Keyword

By Type

2,997 Reviews of Phillips Buick GMC

March 26, 2022

Only dealership we use. They listen to us and what we are looking for. Recommend them highly More

by JOHN.PETERS2528
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Owens
Mar 28, 2022 -

Phillips Buick GMC responded

John, thank you so much for the glowing recommendation! We do very much aim to have a friendly environment here and are glad you have acknowledged that. We hope to see you here again down the road!

March 26, 2022

Brian was helpful and informative on getting us a great deal on the perfect truck. More

by Neilthebuilderswife
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brandt
Mar 28, 2022 -

Phillips Buick GMC responded

Thank you so much for the review and the 5-Star rating. It is great to hear that you had an enjoyable experience with Brian. Thank you for giving us the opportunity to serve you and earn your business. We look forward to seeing you again.

March 25, 2022

I found Phillips Buick very accommodating. I liked that my new car was brought to me while retrieving my trade in. More

by teddybarb6
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Mar 25, 2022 -

Phillips Buick GMC responded

Finding ways to make buying a car easier seems like the best way to operate to us. We are so glad you appreciate our efforts in your behalf. Customers like you are vital to the success of our business and we are thankful for your business and the great 5-Star rating that you gave us. We look forward to seeing you again and having the opportunity to service your new car.

March 24, 2022

No complaints Cat was very friendly & knowledgeable. There was no haggling. Gave me the best Deal they could. More

by Detrowe2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Mar 25, 2022 -

Phillips Buick GMC responded

Thank you so much for the review and the 5-Star rating. It is great to hear that you had an enjoyable experience with Cat and the kind words are appreciated so much. We appreciate your business. We look forward to serving you once more.

March 23, 2022

Even though this was a recall service and my first time at this dealership they treated me like a regular paying customer. They also warned me of the possibility of additional cracks that could occur while More

by DASHWITHME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Mar 24, 2022 -

Phillips Buick GMC responded

Thank you so much for the review and the 5-Star rating. It is great to hear that you had an enjoyable experience with our Service Team. Your kind words are appreciated. We look forward to seeing you again.

March 23, 2022

Mark Bonner meet me out on the lot and out the door with the truck at a competitive price! Great job! More

by lvhardware
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
Mar 24, 2022 -

Phillips Buick GMC responded

We love seeing 5-star ratings and knowing that our guests are satisfied with the amenities that we offer. Your kind words for Mark are appreciated. We look forward to seeing you again.

March 23, 2022

With Phillip's Buick dealership I have never had any difficulties; however, with the body repair shop, I am totally dissatisfied! They cannot repair my vehicle, damaged in a car accident and covered by More

by mtjbuckeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Mar 23, 2022 -

Phillips Buick GMC responded

Thank you for your service to GM. Thirty-three years is an amazing achievement. It seems as if nothing is normal in the car business these days and we all have to adjust on the fly. Parts are sometimes not immediately available and extensive repairs have to be coordinated logistically. GM Certified work is at a premium and we do our best to schedule and accommodate everyone in a timely fashion. Thank you for understanding and we appreciate your concerns and questions regarding when the necessary work will be completed. The end result will be to your satisfaction.

March 22, 2022

They were very courteous & efficient. They were able to solve our problem that doesn’t commonly occur. More

by RODC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanic , Jim Berlin
Mar 22, 2022 -

Phillips Buick GMC responded

Thank you for choosing Phillips Buick GMC for your automotive service needs. Our team looks forward to working with you again in the future. Until then, safe travels.

March 21, 2022

Great service advisor, poor diagnostic/repair process. Replaced a part known not to be the issue to forego or delay more complex but necessary repair. More

by DSDJHIG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jim Berlin
Apr 26, 2022 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips management and will be in touch shortly.

March 21, 2022

Very helpful and took care of issues, without a problem . Listened to my concerns first time. More

by BOBSTEPNOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Mar 21, 2022 -

Phillips Buick GMC responded

We love seeing 5-star ratings and knowing that our guests are satisfied with the amenities that we offer. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service. Listening to our guests is always the 1st step in solving a problem. Thank you for the great review, Bob.

...
251
...