Phillips Buick GMC
Fruitland Park, FL
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2,997 Reviews of Phillips Buick GMC
Even though this was a recall service and my first time at this dealership they treated me like a regular paying customer. They also warned me of the possibility of additional cracks that could occur while at this dealership they treated me like a regular paying customer. They also warned me of the possibility of additional cracks that could occur while replacing the passenger airbag and that did not happen after all. They were very careful and even provided me with transportation so I didn’t have to wait over 4 hours. More
With Phillip's Buick dealership I have never had any difficulties; however, with the body repair shop, I am totally dissatisfied! They cannot repair my vehicle, damaged in a car accident and covered by difficulties; however, with the body repair shop, I am totally dissatisfied! They cannot repair my vehicle, damaged in a car accident and covered by insurance (not mine) until April 11! The accident happened in early January, 2022! Parts came in the week of March 14, and they cannot find the time to repair my GMC Terrain in a timely fashion! Originally, I was to take my vehicle in for repair on March 14, but now, not until April 11! And, to think, I chose this body repair shop and they cannot help me get my car back to 100%! This is totally unacceptable for me, a former GM salaried employee for 33 years! More
Great service advisor, poor diagnostic/repair process. Replaced a part known not to be the issue to forego or delay more complex but necessary repair. Replaced a part known not to be the issue to forego or delay more complex but necessary repair. More

