Phillips Buick GMC

Phillips Buick GMC responded

Thank you for the 5-Star rating and the kind words about Dan.! Your 5-Star rating brought a smile to all of our faces. We love it when customers like you express this kind of feeling about working with us. We look forward to serving you again.

Phillips Buick GMC responded

Thanks for telling us about your experience and for your recommendation! We are happy to hear you enjoyed working with Buzz to purchase your new vehicle. We really appreciate your positive comments. We look forward to your next visit.

Phillips Buick GMC responded

Thank you for the high review and kind words for Brian. Our customer areas can get cozy with use and thank you for calling that to our attention. We appreciate your continued confidence in us and look forward to building our relationship in the coming year.

Phillips Buick GMC responded

Thank you so much for the review and the 5-Star rating. It is great to hear that you had an enjoyable experience with Bryan and the kind words and thoughtful recommendation are appreciated so much. Just know that our relationship does not end after the sale, if you need anything feel free to reach out.

Phillips Buick GMC responded

Thank you so much for the great review, and the 5-Star rating. It is great to hear that you had an enjoyable experience. We are happy you found our staff to be so supportive during your experience. We want to thank you for your business, and we look forward to your next visit.

Phillips Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers. We like to make sure our customers are comfortable and well informed throughout the entire car buying process, so it is great to hear you enjoyed that type of experience here at Phillips Buick GMC. If there is anything else we can do to help you with regards to your vehicle, please let us know.

Phillips Buick GMC responded

Thank you for your patience. Buick Maps+, is a relatively new in-vehicle, app-based navigation solution, upgrading capabilities for select model year 2018 and newer vehicles. Maps+, which is powered by Mapbox, began its rollout to approximately 900,000 vehicles on April 30, 2021 as part of select Connected Services plans. As with anything new, different and exciting there is a learning curve for both the provider and the user. We appreciate you working with us to sort it all out. Thank you so much for the 5-Star rating and your continued confidence in Phillips Buick GMC.

Phillips Buick GMC responded

Thank for the kind words about Dennis and Pete. You are so right: sales is a process. There are steps that must be completed to put you into the vehicle you need, but there is a whole lot of space in between the steps that can make the experience enjoyable of stressful. The determining factor is teamwork. The relationship between you, the customer, and in your case Dennis in Sales and Pete in Finance made all the difference. Thank you for working with us. We appreciate your business and look forward to building a relationship in Service too.

Phillips Buick GMC responded

Thank you for the great 5-Star rating and taking time to write a review. We certainly appreciate the kind words for Chris and your comment about Chris being a low-pressure salesman. Low-Pressure is not No-Pressure because an important purchase is being made. We respect that and choose not to add to the pressure but rather work with you to make the decision easier. Communication is the key, and our intent is to provide you with the information you feel you need to reach a satisfying conclusion. No way Chris could do that without your willingness to be part of the process. Thank you for that. We look forward to building a continuing relationship.

jpheneghan1 responded

Keep talking to not at

Phillips Buick GMC responded

Thanks for the 5-Star review. You know we live for reviews like this because it means our customers understand what we are all about: Customer Service. We appreciate you doing business with us and look forward to earning another 5-Star review on a future visit.