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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

November 02, 2021

I brought my Enclave in for service on Thursday, it was ready for pickup Friday. The vehicle runs great. Phillips is my dealer of choice. Great service and Great people. More

by KBUCK295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beserock
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Nov 02, 2021 -

Phillips Buick GMC responded

"Great service and Great people." Wow! Thanks for that, and the 5-Star review. We really appreciate you taking time to give us such a great review. We would add, "Great Customer." (That would be you.} So, here are 5-Stars especially for you, just to let we know that we look forward to seeing you again.

November 01, 2021

Awesome dealership! I have owned several GMC vehicles dating back to 2000, exclusively being serviced at Phillips GMC. They have always done an excellent job. The Service department unquestionably is o More

by MP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz, Daniel Wertz
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Nov 02, 2021 -

Phillips Buick GMC responded

Your review was wonderful to read - thank you for sharing! Our team aims to take excellent care of our guests and we're happy to hear that we hit the mark. Thank you for choosing Phillips Buick GMC as your first choice for all your automotive needs! Our team looks forward to working with you again in the future. Until then, safe travels

Nov 03, 2021 -

MP responded

Thank you!

November 01, 2021

Top notch. Great service. Polite staff! I needed a ride home and back again and they took good care of me. More

by TURNQUISTLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brandt
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Nov 02, 2021 -

Phillips Buick GMC responded

The Five-Star rating is much appreciated as well as you taking the time to let us know how your Service Appointment worked out. Your kind words for our staff was a welcome pat-on-the-back for our team. The only question we have is, "Did you call shotgun on the ride home?" Thanks again for the great review, and we look forward to your next visit and ride to and fro.

Nov 02, 2021 -

TURNQUISTLM responded

Yed

November 01, 2021

Courteous and professional. Would highly recommend. Done in. Timely fashion. Would definitely biy another car here. More

by budanddebbrowning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
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Nov 02, 2021 -

Phillips Buick GMC responded

Thanks Bud. Car buying is a joint effort and it sure helps when the customer is on the same page as we are. We always want to do things in a timely fashion and thanks for helping us serve you better. We deeply appreciate your recommendation and the wonderful 5-Star review. You know you are always welcome here and we look forward to your next visit here at Phillips Buick GMC.

October 31, 2021

Prompt and personal service. No hard sell real information and great personalities. I would use them again. More

by gilkinsonl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
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Nov 01, 2021 -

Phillips Buick GMC responded

We love seeing 5-star ratings and knowing that our guests are satisfied with the amenities that we offer. Your recommendation means so much to us. Thank you for taking the time to share about your positive experience.

October 30, 2021

Ronnie Ingram greeted us promptly and courteously. We did not feel pressured or rushed even though we arrived a bit later than we had planned. He kept our choice of vehicles within the parameters given More

by Tomgahles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The manager whose name escapes us was so courteous and fair and Sean in finance who was terrific., Ronnie Ingram
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Nov 01, 2021 -

Phillips Buick GMC responded

Thank you for the great 5-Star review and the kind words for our staff and in particular Ronnie. You said that you did not feel pressured or rushed and appreciated the professionalism knowledge and courtesy you were shown. We are so glad that you related your experience within your review because it is important to Phillips Buick GMC, but more so for those who read it. The fact is that you played a large part in your positive experience. This is why we value our customers so much, because we both sing from the same hymnal. It has been said that we cannot be on the same page if we are reading from different books. Thanks, Tom, for reading us the right way. We look forward to your next visit.

October 30, 2021

Very reliable, honest and helpful. The departments worked hard in helping me replace a stolen vehicle. More

by Vicki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
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Oct 30, 2021 -

Vicki responded

Thank you!

October 29, 2021

I live out of state and Blake made the purchase very painless. I would recommend them to anyone. More

by jdaly511
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
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Nov 01, 2021 -

Phillips Buick GMC responded

We can't thank you enough for your 5-star review! Blake is a star in our eyes as well! We are so happy to have him as part of the team at Phillips Buick GMC. We are grateful for your feedback and that you've shared it with us and others. We look forward to doing business with you again.

October 29, 2021

They usually treat you very well. What needs to be done is usually dine fight the first time. More

by roygancar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Oct 29, 2021 -

Phillips Buick GMC responded

Thank you for the High Review. We appreciate you taking time to rate us and letting us know how you feel about doing business with Phillips Buick GMC. It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

October 29, 2021

Friendly staff, clean lounge and bathroom. They went above and beyond to get my truck out same day. More

by Luan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach in Service Dept
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Oct 29, 2021 -

Luan responded

Friendly staff, clean lounge and bathroom. They went above and beyond to get my truck out same day.

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