Phillips Buick GMC

Phillips Buick GMC responded

Jacqueline, your kind words for Gilbert are appreciated. Thank you for taking time to let us know how you felt about your experience here at Phillips Buick GMC. Gilbert's enthusiasm is refreshing because it comes from a sincere desire to help people. He does such a great job putting people in the vehicle that is right for them. You gave us 5-Stars! Thanks. We are all grateful for the high five. You are always welcome here. We look forward to your next visit.

Phillips Buick GMC responded

Thank you for the 5-Star review and the kind words about J.D. It is good to know that we are connecting with customers like you. J.D. is awesome. We get so many great reviews from his customers and that is such a wonderful confirmation of how personal business has to be these days. Communication is a two way street. Thanks for being willing to share your thoughts and expectations with J.D. during your time here. We look forward to your next visit and continued trust in us.

Phillips Buick GMC responded

Professional and considerate are music to our ears but even more so when attached to a great 5-Star review. Service and oil changes are opportunities to build relationships with customers. Thank you for taking time to let us know how we are doing. Since we are talking about reviews how about we give you 5-Stars for your consideration and trust in us. We appreciate your business and look forward to seeing you again.

Swsonger responded

Thank You

Phillips Buick GMC responded

Thank you for the 5 Star review. We appreciate your business and the kind words for our staff. To some degree a car purchase involves a process that is typically taken for granted. That is understandable but your kind words were a heart-felt pat on the back to our office staff and sales professionals. Thank you for taking time to document your positive experience. You may be three hours away but we look forward to building a continuing friendship where business and pleasure are not strangers.

Phillips Buick GMC responded

Your kind words for Buzz are music to our ears and your thoughtfulness is appreciated so much. A professional can make complex things, such as buying a vehicle, look easy even though the process can be a bit overwhelming. At Phillips Buick GMC we love having a man like Buzz represent us to customers like you because both you and Buzz are part of the business we engage in every day. Outstanding vehicles like the Buick Envision give us something we can confidently represent and offer to fine folks like you. Thank you so much for your 5 Star review. In turn we hope your ownership will earn another 5 Star review as you enjoy your new vehicle. We look forward to seeing you again.

Phillips Buick GMC responded

Let's see: Fast, Easy, Willing, Negotiable, and Efficient: equals 5 Stars. Thank you so much for the the excellent rating which would not have been possible without you. It takes great customers to get great results. Thanks for working with us and your thoughtful acknowledgment or our staff. We look forward to seeing you again.

Phillips Buick GMC responded

Thank you Denis for taking time to express your feelings about working with Bart. We agree, he is a great guy. There is an island in the Caribbean named after him, St. Barts. Just kidding, but they should name it after him anyway because Bart is one of those good guys we get to meet now and then. That being said, not everyone writes to say nice things about those who worked with them along the way. Which puts you on a different level where thoughtfulness is concerned and we appreciate that very much. Working with folks like you makes our day because it is easy to remember customers like you. The reason Bart has such a great attitude is because he has customers like you that appreciate his service. Your 5 Star review is a feather in Bart's cap, and a vote of confidence for all of us here at Phillips Buick GMC. Thanks again Denis.

Phillips Buick GMC responded

Wow! Thank you for the 5 Star review Paul, and the wonderful words you had to say about dealing with Scott. We agree with you, Scott is unbelievable and he has been that way for the 14+ years we have known him. Scott seems to have a way of finding amazing customers like you. You know, the thoughtful kind of customer who care enough to share their good fortune with words of appreciation. Reviews like yours are special to us because of what it means to Scott and the rest of our staff. All of us are here to provide service in support of your ownership. Thanks again for taking time to communicate your experience here at Phillips Buick GMC.

Phillips Buick GMC responded

Five Star ratings are so important to because they are evidence that customers like you are connecting with us in a positive way. As you said, Blake is outstanding and we appreciate your recommendation of him to others. Blake is the guy you hoped would come out and help you find the vehicle you needed, because he is all about relationships and listens to what you have to say. Your kind words are sincerely appreciated as is the fact that you cared enough to let us know how you felt about dealing with Blake. We look forward to seeing you again and may all you coming miles be full of smiles.

Phillips Buick GMC responded

Congratulations on your new vehicle. We know how special this is and so glad that Ronnie was there to help you. There is nothing quite like the hope, optimism and excitement of getting a new car and Ronnie is right there with you because he loves to help folks find the right vehicle for them. Taking time to rate us is much appreciated, and your 5 Star review brought a smile to our faces. Most of all, the kind words about Ronnie are so important in that your words confirm that we did what we meant to do, which is to start a relationship we both can build upon in the future. We look forward to seeing you again.