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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

October 07, 2021

New truck has serious paint issues... some are from factory and other is from them taking a new black truck threw there car wash and got scratches all over it.... showed and told the sales lady. She s More

by msappjr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cat Langbehn
Report | Print
Oct 20, 2021 -

Phillips Buick GMC responded

Our service manager has attempted to reach you multiple times on 3 different numbers that we have on file to address your factory paint concerns.

October 07, 2021

Problem was resolved satisfactorily but communication was non existent. I had to call them every time I More

by Dquigley43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
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Oct 13, 2021 -

Phillips Buick GMC responded

It is important our customers feel confident with the customer service they receive, so we appreciate this honest feedback. Thank you for your business and please let us know if there is anything further you need.

October 07, 2021

We had an excellent experience from the minute we walked into the showroom until we left with our new car. Mark Bonner made our experience very satisfying. More

by KATHYMATURI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
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Oct 13, 2021 -

Phillips Buick GMC responded

We're so glad Matt helped provide such an enjoyable car buying experience for you. Thank you so much for this excellent review and your kind recommendation of Phillips Buick GMC.

October 07, 2021

My wife and I have purchased 5 new vehicles from Phillips over the past 6 years. Service has been very good for the most part. I praise Zac for his professionalism at service writing and taking care of my ne More

by fisherman34788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Harmon
Report | Print
Oct 13, 2021 -

Phillips Buick GMC responded

Your continued patronage and trust in our dealership is so appreciated. Know that our team will work diligently to make sure your vehicle needs are properly met.

Oct 13, 2021 -

fisherman34788 responded

Well the problem isn't resolved yet but I have faith in Zac to get this right.

October 07, 2021

Great service. Patient, professional, efficient, clean environment. Pleased with everything. I have no complaints. Would recommend to others. More

by kathyorr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bonner, Dennis Ross, randy lee, Chris Hoff
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Oct 13, 2021 -

Phillips Buick GMC responded

You're making us blush with all these compliments! Thank you for taking the time to share your experience and give your recommendation. Please let us know if there are any auto needs we can assist you with in the future!

October 07, 2021

Cat has always been a great help with my auto transactions. I highly recommend you call her. More

by bsbrown.bb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Report | Print
Oct 13, 2021 -

Phillips Buick GMC responded

We're delighted Cat helped provide another enjoyable car buying experience for you; she's an asset to our team. Thank you for the recommendation and continued loyalty!

October 07, 2021

Service and staff were great. Took care of my warranty issue quickly. Also had great service with my oil change there. More

by KRNIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Oct 13, 2021 -

Phillips Buick GMC responded

Thanks for recommending Phillips Buick GMC! We think our staff (and the Lightnin' Lube Center) are pretty great too. We look forward to helping again, next time you're in need!

October 07, 2021

Helpful. Honest. Courteous. No pressure. I was impressed with Cat as a person. She was helpful in trying to help us find a car in our price range. More

by WPABERNATHY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Report | Print
Oct 13, 2021 -

Phillips Buick GMC responded

We sure do appreciate this positive review! At Phillips Buick GMC, we pride ourselves on our honest and knowledgeable staff members, like Cat, and are thrilled she was able to work with you to find a vehicle for your needs and budget!

October 07, 2021

Quick service, they replaced My battery and the part were in stock. Nice waiting room More

by vatfdny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None above
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Oct 13, 2021 -

Phillips Buick GMC responded

It's our commitment to provide a high level of customer care by providing professional service as well as comfortable facilities for our guests. Thank you for recognizing this. See you next time!

October 07, 2021

They handle my requests promptly. Service staff is friendly and respectful. I continue to go there because of their service. More

by pasabow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I Dont know names. They are all great.
Report | Print
Oct 13, 2021 -

Phillips Buick GMC responded

We so appreciate this fantastic review! It is always a pleasure to service your vehicle here, and are glad you enjoy working with our team. We look forward to your next visit!

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