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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

September 27, 2025

I just brought the truck in for a quick recall. Jim had me in the system and was expecting me to the repair went quickly and I was out the door. Thank you More

by gatoree96
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Sep 28, 2025 -

Phillips Buick GMC responded

Thank you for your kind words! We're delighted to hear that Jim had everything ready for your quick recall service at Phillips Buick GMC. We appreciate your feedback and look forward to seeing you again for any future needs! Safe travels! Sincerely, the Team at Phillips Buick GMC

September 27, 2025

Car was brought in overnight. Service was clearly communicated and completed within 2 hours. The competing dealership that is significantly closer to me couldn't guarantee service More

by brian.jd.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Sep 28, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review, Brian! We're delighted to hear that you had a positive experience at Phillips Buick GMC, especially with our timely service. We strive to provide efficient and effective service for our customers, and it’s great to know we met your needs. Safe driving! Sincerely, the Team at Phillips Buick GMC

September 26, 2025

My AC was not working properly, so I took it to them for repair. I told the service guy I wanted it fixed a d he quoted me $4500.00. I said ok, but I expect it to work like new. I got the car back after the More

by hstaffan1
Recommend Dealer
No
Sep 28, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience. We understand your concerns regarding the repair of your vehicle’s AC and the challenges you’ve faced during the process. At Phillips Buick GMC, we aim to provide thorough vehicle assessments and accurate service information, and your feedback helps us better understand our customers’ experiences. If you’d like to share more details about your visit, please don’t hesitate to reach out. Your concerns are taken seriously. Sincerely, the Team at Phillips Buick GMC

September 26, 2025

Service and staff were friendly and efficient. Technicians diagnosed the problem promptly and fixed it. The Buick is running well now as before. More

by GChalustowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Sep 26, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our friendly and efficient staff at Phillips Buick GMC. It's great to know that our technicians were able to diagnose and fix the problem with your Buick promptly. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

September 25, 2025

Great service and attention to the customer. However, we were at the service center for 3 hours to change a rear signal bulb. More

by tiano909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Sep 26, 2025 -

Phillips Buick GMC responded

Thank you for your feedback! Our team is delighted to hear you received great service and attention at Phillips Buick GMC. We appreciate your patience during your visit to our service center and understand that a 3-hour wait for a simple task can be frustrating. Your experience is important to us, and we always strive to improve our service times. Please feel free to reach out to us directly if you have any further concerns or suggestions. Hoping to have the opportunity to provide an even better experience in the future. Sincerely, the Team at Phillips Buick GMC

September 25, 2025

Daniel was so very nice to deal with. He even came to my home to let me test drive the car we had seen online!! The day of purchase was handled with ease as well. He showed and explained More

by ncraigster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz, TJ Gamble
Sep 25, 2025 -

Phillips Buick GMC responded

Thank you, and we appreciate your wonderful feedback! We're thrilled to hear that Daniel provided you with such a positive experience at Phillips Buick GMC, especially with the home test drive and the thorough explanation of your new car's features. Your satisfaction is our priority, and we’re glad to know you're pleased with both your vehicle and the service. We look forward to seeing you again if you have any further questions or need assistance! Enjoy your new car! Sincerely, the Team at Phillips Buick GMC

September 25, 2025

Very helpful Zak goes out of his way to get u taken care of as soon as possible More

by Bowdenmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Sep 26, 2025 -

Phillips Buick GMC responded

Thank you for your kind words, Mike! We truly appreciate your recognition of Zak’s efforts to ensure you received excellent service at Phillips Buick GMC. We’re glad to hear that you had a positive experience, and we look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

September 24, 2025

The service was quick and friendly, however I was told in the parts arrived I'll be given a phone call to let me know to set up an appointment. I never received that particular phone call. More

by brewster2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Sep 25, 2025 -

Phillips Buick GMC responded

Thank you for your feedback. We're glad to hear that you found our service quick and friendly. We appreciate your comments regarding the communication about your parts. While we strive to keep our customers informed, it seems we missed the mark this time. Please feel free to reach out to us directly at Phillips Buick GMC, and we'll ensure that you receive the assistance you need. We look forward to serving you again! Sincerely, the Team at Phillips Buick GMC

September 22, 2025

TJ, , Theresa and Jim did a great job. I’m very happy with the service at the dealership. More

by d12an49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa , Jim Berlin, TJ Gamble
Sep 23, 2025 -

Phillips Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with TJ, Theresa, and Jim at Phillips Buick GMC. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

September 22, 2025

Excellent, no pressure sale. Salesman listened to what we were looking for and quickly located. More

by stashzdanuk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Osteen
Sep 23, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us! We're glad to hear that you had an excellent no-pressure sale at Phillips Buick GMC and that our salesman was attentive to your needs. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, the Team at Phillips Buick GMC

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