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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

September 19, 2025

The sales people are great. The only problem was I only have one key for my new car. More

by chip-53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn, Ronnie Ingram
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Sep 20, 2025 -

Phillips Buick GMC responded

Thank you for your feedback! We're glad to hear that you had a great experience with our sales team at Phillips Buick GMC. We understand the importance of having a complete set of keys for your new car. Please feel free to reach out to us, and we will assist you in obtaining an additional key. We look forward to serving you again! Sincerely, the Team at Phillips Buick GMC

September 18, 2025

Never received warranty info that Jason said would be emailed to me concerning oil changes , tire rotation , etc. More

by hwood123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hadley
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Sep 20, 2025 -

Phillips Buick GMC responded

Thank you for sharing your feedback. We understand your concern regarding the warranty information. Please feel free to contact us directly at Phillips Buick GMC so we can discuss this issue further. Your experience is important to us. Sincerely, the Team at Phillips Buick GMC

September 18, 2025

Good service buy Darrin very nice guy to get a price back and forth is bad give him a raise your serve is bad use something else More

by jerryandcarolyn0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Grant
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Sep 20, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us, Jerry and Carolyn. We appreciate your feedback about Darrin and will consider your thoughts regarding pricing. At Phillips Buick GMC, we strive for excellent service and your input helps us improve. If you have any other concerns, please feel free to reach out to us directly. We hope to serve you better in the future. Sincerely, the Team at Phillips Buick GMC

September 18, 2025

Service advisor was so kind in explaining my issue. Service was fast and no charge More

by imanutt42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Report | Print
Sep 18, 2025 -

Phillips Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that our service advisor was able to assist you and explain everything clearly. At Phillips Buick GMC, our team strives to provide fast and friendly service. We appreciate your feedback and look forward to seeing you next time! Sincerely, the Team at Phillips Buick GMC

September 16, 2025

Well, it’s the first time I’ve ever been there was not happy with the service department. What else would you like to know? May never go back. More

by GAHhover
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Been so long ago I don’t remember who I work with and never got the car fixed to begin with
Report | Print
Sep 17, 2025 -

Phillips Buick GMC responded

Thank you for your feedback. We appreciate you sharing your experience with our service department. At Phillips Buick GMC, we strive to provide excellent service, and would value the opportunity to understand your concerns better. Please feel free to reach out to us directly. Thank you again for your input. Sincerely, the Team at Phillips Buick GMC

September 16, 2025

They were very courteous and nice kept me updated about everything going on with the service of me vehicle More

by awilliams027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
Report | Print
Sep 17, 2025 -

Phillips Buick GMC responded

Thank you for your review! We're glad to hear you had a positive experience with our team at Phillips Buick GMC and that we could keep you updated throughout the service of your vehicle. We appreciate your feedback and look forward to seeing you again. Sincerely, the Team at Phillips Buick GMC

September 16, 2025

When we lived in Fort Myers, Dixie Buick was where we purchased our 2018 Buick enclave. And sales agent named Richard Verdusa was extremely helpful and gave us first star service until the time we moved More

by Kathysprague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I always had great service from the Dixie service department, but I do not remember agents names. My main contact was Richard Verdoso, the sales agent.
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Sep 17, 2025 -

Phillips Buick GMC responded

Thank you for your feedback, Kathy! We're happy to hear you had a great experience and that you continue to trust Phillips Buick GMC for your 2018 Buick Enclave's care. We appreciate your loyalty and look forward to providing you with the same exceptional service. Sincerely, the Team at Phillips Buick GMC

September 13, 2025

Scott made the process super easy and painless best experience at a dealership I’ve ever had More

by kasey_simons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hall
Report | Print
Sep 14, 2025 -

Phillips Buick GMC responded

Thank you for your kind words, Kasey! We're thrilled to hear that Scott made your experience at Phillips Buick GMC easy and enjoyable. Your feedback means a lot to us, and we look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

September 13, 2025

Oil change resulted in an oil leak. Amplifier replacement resulted in only one speaker working, which affected in noise cancelation not working. When the amplifier was replaced the sy More

by jackshell29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
Report | Print
Sep 15, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the oil leak and the amplifier replacement issues. We appreciate your feedback as it helps us improve our services at Phillips Buick GMC. We encourage you to reach out to us directly so we can discuss any remaining concerns you may have. Thank you for your patience throughout this process. Sincerely, the Team at Phillips Buick GMC

September 12, 2025

The salesman was very friendly & knowledgeable , the finance man was very friendly and worked really hard to get me the lowest rate possible and they allowed me to leave my car there because we had no More

by Dora
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
Report | Print
Sep 13, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review, Dora! We're thrilled to hear that you had a great experience with our team at Phillips Buick GMC. It's fantastic that our salesman and finance team were able to assist you in getting the best rate and meet your needs. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

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