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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

September 12, 2025

Low pressure, professional dealer. Good customer service, one of the best dealers I have dealt with. Appreciated their approach. More

by ajk1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Berry
Report | Print
Sep 13, 2025 -

Phillips Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Phillips Buick GMC. Our team takes pride in providing low-pressure and professional service, and it's great to know that it made a difference for you. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

September 07, 2025

Not so sure, my touch screen doesn’t work after I bought the vehicle, I called Darrin and left a message, but no call back yet. And I keep getting the message about the Fcm, service required. Not a very goo More

by Debbie
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Darrin Grant
Report | Print
Sep 08, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience, Debbie. We understand how frustrating it can be when a vehicle has issues, especially after purchase. Your concerns regarding the touch screen and the FCM service message are important to us. We encourage you to contact Phillips Buick GMC directly so we can assist you promptly. Your satisfaction is our priority, and we appreciate your feedback as it helps us maintain our standards. Sincerely, the Team at Phillips Buick GMC

September 07, 2025

Check engine light is back on again after being at the dealership a few days ago. Not sure what’s going on but gmc hasn’t been able to fix it twice now. More

by gwagonatno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiley Anderson
Report | Print
Sep 08, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it can be to have the check engine light come back on after your visits to Phillips Buick GMC. Your feedback is important to us, and we want to ensure we address this issue for you. Please reach out to us directly so we can assist you further. Your satisfaction is important to us. Sincerely, the Team at Phillips Buick GMC

September 07, 2025

Very nice staff! ! I was told there would be a charge for diagnostic, they couldn't really find out what the problem was and I was not charged which I thought was fant More

by mybird400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
Report | Print
Sep 07, 2025 -

Phillips Buick GMC responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our staff at Phillips Buick GMC. It's great to know that you appreciated our honesty and fairness during your visit. Our team strives to provide excellent customer service, and we're here for you anytime you need assistance. We hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

September 06, 2025

Very cold and impersonal. Definitely a different experience than Cadillac. I use gmc for oil changes in Ft. Lauderdale and always feel welcomed and appreciated. More

by cafsgreco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin, Kiley Anderson, Zack Beserock
Report | Print
Sep 08, 2025 -

Phillips Buick GMC responded

Thank you for your feedback. We appreciate you sharing your experience with us at Phillips Buick GMC. It's important for us to provide a welcoming and attentive environment, and your feedback helps us see how this experience felt for you. If you’d like to talk more about your visit, please feel free to reach out directly. Your concerns are taken seriously. Sincerely, the Team at Phillips Buick GMC

September 06, 2025

My experience was good with the sales and good with the service. Give it two thumbs up all the way around. More

by bartonsteve24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Sep 07, 2025 -

Phillips Buick GMC responded

Thank you for your review, Steve! We’re pleased to hear you had a great experience with both our sales and service teams at Phillips Buick GMC. Your support means a lot to us. We hope to see you again soon. Sincerely, the Team at Phillips Buick GMC

September 04, 2025

Everything was good except almost ran of gas. Looks like we didn't get a free. Fill up. More

by JCNAP54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hadley
Report | Print
Sep 04, 2025 -

Phillips Buick GMC responded

Thank you for your feedback. We're glad to hear that everything else was good during your visit to Phillips Buick GMC. We understand your concern about the gas fill-up. Please feel free to contact us directly so we can address this for you. We appreciate your input and look forward to serving you again. Sincerely, the Team at Phillips Buick GMC

September 01, 2025

Rob Durkin and TJ were professional. There were no numbers games, no finance games, and no effort to devalue my trade in. They were friendly, fair, and courteous. It was the best buying More

by JD1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Gamble, Rob Durken
Report | Print
Sep 02, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your experience with Phillips Buick GMC was the best you've had in 30 years. Our team, including Rob and TJ, always strives to provide friendly and professional service without any games. We appreciate your kind words and look forward to welcoming you back for your next vehicle purchase!

September 01, 2025

Great service on replacing main battery under warranty . The new battery should be also under warranty More

by MC2RETMAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Report | Print
Sep 01, 2025 -

Phillips Buick GMC responded

Thank you for sharing your positive experience with us! We're glad to hear that you received great service at Phillips Buick GMC while replacing your main battery under warranty. Your satisfaction is important to us, and we appreciate your trust in our service. If you need anything else, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, the Team at Phillips Buick GMC

August 29, 2025

Great service everyone is very. Helpful to give me help with my cars. Problem thanks for your service More

by Alba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin, Kiley Anderson, Zack Beserock
Report | Print
Aug 29, 2025 -

Phillips Buick GMC responded

Thank you for your feedback, Alba! We at Phillips Buick GMC are happy to hear that you received great service and found our team helpful with your car problems. We appreciate your feedback and look forward to assisting you again. Sincerely, the Team at Phillips Buick GMC

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