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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

August 04, 2025

Needed a pin cut from hitch which prevented me from towing. Was charged $85! I’m a regular customer and was told by my tire store that such a simple procedure should not have not been charged. More

by dixie2chix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
Aug 05, 2025 -

Phillips Buick GMC responded

Thank you for your feedback. We understand your concerns regarding the charge for the hitch pin cutting service. At Phillips Buick GMC, we aim to provide fair pricing for all our services. Your experience as a regular customer is important to us, and we appreciate your loyalty. We encourage you to reach out directly to discuss this further. Our team values your input and is here to assist. Sincerely, the Team at Phillips Buick GMC

August 03, 2025

Sean & Brandon did a great job getting me in my new truck square deal upfront pricing Sean is also to be commended for immediately addressing an issue I had that was promptly corrected at Phillips lightning More

by gary.brandt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Berry
Aug 03, 2025 -

Phillips Buick GMC responded

Thank you so much for sharing your wonderful experience with us at Phillips Buick GMC, Gary! We’re delighted to hear that the process of getting into your new truck was smooth and enjoyable. Your kind words about Sean, Brandon, and Marcus truly mean a lot. They’ll be thrilled to know they made a difference. Your recommendation is greatly appreciated, and we look forward to welcoming you back anytime. Enjoy every moment in your new truck! Sincerely, the Team at Phillips Buick GMC

August 03, 2025

Good experience Better than my past experience. Everyone was helpful and treated me with respect. All my questions were answered! More

by fblasing
Recommend Dealer
Yes
Employees Worked With
Zach Beserock
Aug 03, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a good experience with us at Phillips Buick GMC and that our team treated you with respect while addressing all your questions. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

August 02, 2025

Sales people were friendly and. not pushy.Made a good deal on my vehicle.would highly recommend dealership. More

by BALLSIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Olsen, Fred "Coach" Allen
Aug 02, 2025 -

Phillips Buick GMC responded

Thank you for your kind words! We're delighted to hear that you found our team at Phillips Buick GMC friendly and that you were able to make a great deal on your vehicle. Your recommendation means a lot to us. We look forward to seeing you again in the future! Sincerely, the Team at Phillips Buick GMC

August 02, 2025

I found the service person that was assigned to me very difficult to talk to. I also left my car there and tried to call for five times was never able to reach anybody and finally reached the operator and More

by Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiley Anderson
Aug 04, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience. We understand your concerns about the communication challenges, the incomplete service, and the cost of the battery. At Phillips Buick GMC, we aim to keep customers updated and provide repairs that fully address their concerns, and your feedback helps us see how this experience shaped your perspective. If you'd like to talk more about your visit, please feel free to reach out to us directly. Your satisfaction is our priority. Sincerely, the Team at Phillips Buick GMC

August 01, 2025

We’re very responsive to getting my problem solved. Call in morning and they had truck pickup within the hour and repair done by end of day under warranty More

by mbmartinelectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
Aug 01, 2025 -

Phillips Buick GMC responded

Thank you for your fantastic review! We're happy to know that we could quickly respond to your needs and resolve the issue with your truck efficiently. At Phillips Buick GMC, we strive to provide top-notch service and support. We look forward to assisting you on your next visit. Sincerely, the Team at Phillips Buick GMC

August 01, 2025

We've bought several vehicles from Scott Hall over the years he's great never disappoints us.... Thank you More

by Noemi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hall
Aug 02, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review, Noemi! We truly appreciate your loyalty and are thrilled to hear that Scott has consistently provided you with great service at Phillips Buick GMC. We look forward to assisting you with your next vehicle purchase! Sincerely, the Team at Phillips Buick GMC

August 01, 2025

Cat and JD were very professional and had great customer service. I will truly recommend friends and family. More

by leija_0689
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen, Cat Langbehn
Aug 02, 2025 -

Phillips Buick GMC responded

Thank you for your fantastic review, Leija! We're so glad to hear that Cat and JD provided you with professional service at Phillips Buick GMC. Your recommendation means a lot to us, and we look forward to serving your friends and family in the future. Come visit us again anytime! Sincerely, the Team at Phillips Buick GMC

July 31, 2025

Had noise from engine,needed it repaired. Jim advised me of a known problem that was most likely causing noise.He was correct & had car in shop & repaired in short time.Jim is very knowledgeab More

by BPC518
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Aug 01, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience! We’re glad to hear that Jim was able to quickly diagnose and address the engine noise issue with your vehicle. His knowledge and friendly service are truly valued at Phillips Buick GMC. We appreciate your positive feedback and hope to assist you again. Sincerely, the Team at Phillips Buick GMC

July 31, 2025

Awesome experience purchasing from them! Gary was absolutely wonderful and very easy to talk to and communicate with. There were no hassles, no pressure, and no games played! Kevin was also More

by jose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin , Gary Osteen
Jul 31, 2025 -

Phillips Buick GMC responded

Thank you so much, Jose! We're glad to hear you had an awesome experience with Gary and Kevin at Phillips Buick GMC. It's great to know that our team's communication and no-pressure approach made your purchase enjoyable. We appreciate your recommendation and can't wait to assist you again. Sincerely, the Team at Phillips Buick GMC

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