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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

July 05, 2025

One of the best dealers I’ve ever worked with. Went above and beyond. Took care of my needs and made it affordable. More

by mmathews18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skylar and Kevin Olsen
Jul 06, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with us at Phillips Buick GMC. Our team always strives to go above and beyond to meet our customer's needs and make the process as affordable as possible. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

July 05, 2025

Professional and diagnosed the problem quickly Good service, in and out problem fixed Will continue to use Phillips GMC More

by Pol620
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 06, 2025 -

Phillips Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you appreciated the quick diagnosis and professional service at Phillips Buick GMC. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

July 05, 2025

Very prompt on fixing my car. And shuttle service was great and very friendly helpful More

by auersusanp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin, Kiley Anderson, Zack Beserock
Jul 06, 2025 -

Phillips Buick GMC responded

Thank you so much for your wonderful review! We’re so glad to hear that you found our service prompt and that our shuttle team made your visit even more convenient. Everyone at Phillips Buick GMC is committed to making your experience a great one, and your kind words truly mean a lot to us. We look forward to welcoming you back whenever you need us! Sincerely, The Team at Phillips Buick GMC

July 05, 2025

My $12k used Chevy did not have functioning brake lights, the oil was old and to think that a vehicle on the lot was not checked for basic safety is concerning. More

by robwheeles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Bonner
Jul 06, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the safety checks on the used Chevy vehicle you purchased. At Phillips Buick GMC, we take these matters seriously and strive to ensure our vehicles meet high safety standards. Your feedback is valuable to us, and we encourage you to reach out directly so we can discuss your concerns more thoroughly. Thank you for bringing this to our attention. Sincerely, the Team at Phillips Buick GMC

July 04, 2025

They would have gotten 5 out of five if they would have actually detailed the floor when they said they would. I ended up cleaning a spill in the used vehicle myself. The people we dealt with were great ot More

by CHESTER43222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hall, Darrin Grant
Jul 05, 2025 -

Phillips Buick GMC responded

Thank you for your feedback! We're glad to hear that you were happy with the trade-in and that our team provided you with great service. We appreciate your comments regarding the detailing of the vehicle and will use your feedback to ensure we meet our standards in the future. If you have any further concerns or need assistance, please don't hesitate to reach out to us at Phillips Buick GMC. We look forward to serving you again! Sincerely, the Team at Phillips Buick GMC

July 04, 2025

They were able to take my deisel truck quickly and I had it back the same day. Everyone was very pleasant! More

by LRADT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Jul 04, 2025 -

Phillips Buick GMC responded

Thank you for your review! We're happy to hear that we could service your diesel truck quickly and that you had a pleasant experience at Phillips Buick GMC. We appreciate your feedback and look forward to assisting you again. Sincerely, the Team at Phillips Buick GMC

July 02, 2025

I rate them both Zero. ....i will never do business there again. They did a repair job and it was not done right! They both told me to take my problem somewhere else!!!! More

by boblevysr
Recommend Dealer
No
Employees Worked With
The general manager and the service manager
Jul 05, 2025 -

Phillips Buick GMC responded

Thank you for your feedback, Bob. We understand your frustration regarding the repair job and the way your concerns were addressed. At Phillips Buick GMC, we strive to meet the highest standards of service, and we appreciate you bringing this to our attention. We encourage you to reach out to us directly so we can discuss this further. Your experience is important to us, and we value your input. Sincerely, the Team at Phillips Buick GMC

Jul 08, 2025 -

boblevysr responded

What's to discuss? Obviously, your service men did not know how to fix this problem and caused even a bigger problem by me having to find someone to do the job right. It has been a mission, and you caused it. You should have just admitted you couldn't fix the problem.

July 02, 2025

No pressure sales. .knowledgeable, took care of everything and handled all of the paperwork..took delivery in 3hrs...would highly recommend More

by CASPER431
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Grant
Jul 03, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your experience with Phillips Buick GMC was positive and that our team took care of everything for you. A smooth delivery in just 3 hours is what we strive for! We appreciate your recommendation and look forward to serving you again in the future. Sincerely, the Team at Phillips Buick GMC

July 02, 2025

Kiley provided continuous information about the major engine work on my 2019 Regal TourX that I had done with an extended warranty I purchased from Phillips Buick. He made the transaction painless and i More

by drivebuicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin, Kiley Anderson, Zack Beserock
Jul 03, 2025 -

Phillips Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that Kiley provided you with excellent service regarding the engine work on your 2019 Regal TourX. It’s great to know that your experience was seamless and informative. We appreciate your loyalty with your impressive collection of Buicks and are proud to have Chris Klink and our team at Phillips Buick GMC supporting you with all your vehicle needs. We look forward to seeing you again and serving you in the future! Sincerely, the Team at Phillips Buick GMC

June 30, 2025

Everyone was very helpful and informative! I appreciate everyone that helped me complete my car purchase! More

by loyal52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
There were several people that helped me with my purchase.
Jul 01, 2025 -

Phillips Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that our team at Phillips Buick GMC was helpful and informative during your car-buying experience. We truly appreciate your feedback and look forward to helping you again down the road. Enjoy every mile in your new vehicle! Sincerely, The Team at Phillips Buick GMC

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