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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

April 09, 2025

Every one was very knowledgeable about the new car models, and did not pressure us to make a sale. More

by jimpammer35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hadley
Apr 09, 2025 -

Phillips Buick GMC responded

Thank you for your review, Jim! It's great to know that you found our team knowledgeable about the new car models and appreciated the no-pressure approach. At Phillips Buick GMC, we strive to create a comfortable and informative environment for all our customers. We hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

April 08, 2025

Work was good. Tire and quick lube were excellent and quick. The alignment took longer than it should have when I was waiting. I watched and I believe the mechanic More

by Ken
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
Apr 09, 2025 -

Phillips Buick GMC responded

Thank you for your feedback, Ken! We appreciate your positive comments about the Quick Lube and Tire Mount services at Phillips Buick GMC. We understand that the alignment took longer than expected, and we appreciate you bringing this to our attention. Your time is valuable, and we strive to ensure every service meets that standard. If you have any further concerns, please feel free to reach out to us directly. We hope to serve you better in the future! Sincerely, the Team at Phillips Buick GMC

April 08, 2025

I brought my truck ìn for a diagnostics, I waited for 3 hours, they came out and told me they want to keep my truck for a couple of days, they didn't even do the diagnostics More

by Randysmith723
Recommend Dealer
No
Employees Worked With
Service department
Apr 10, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us, Randy. I understand that waiting for diagnostics and then being informed that your truck would need to stay for additional days can be frustrating. At Phillips Buick GMC, we strive to provide timely and effective service to all our customers. I appreciate your feedback and encourage you to contact us directly to discuss this with you further and learn more about your experience. Your satisfaction is important to us. Sincerely, the Team at Phillips Buick GMC

April 08, 2025

Had an oil drip, thought it was the main seal found out. It was the oil pan seal. Zack did a good job communicating the changes. Seems like it took a little longer than expected. Dropped off Monday. Got it More

by Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Apr 09, 2025 -

Phillips Buick GMC responded

Thank you for your feedback, Lawrence. We appreciate you sharing your experience regarding the oil pan seal and the communication provided by Zack during the process. We strive to keep our customers informed and ensure clear cost estimates. While we aim for efficiency, it’s important to take the necessary time to do the job right. If you have any further questions or concerns, please don’t hesitate to reach out to us at Phillips Buick GMC. We look forward to assisting you in the future! Sincerely, the Team at Phillips Buick GMC

April 08, 2025

Customer service was second to none, sales manager was awesome, made sure to address any my concerns More

by Kcg.avila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hall
Apr 09, 2025 -

Phillips Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that our customer service and sales manager were able to address your concerns effectively. At Phillips Buick GMC, we strive to provide top-notch service to all our customers. We hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

April 06, 2025

Cat, my salesperson was great. She was not high pressure and she listened to what vehicle I wanted to see . I ended up with a sweet spot of a vehicle. It was newer and had fewer m More

by smiling2626
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance guy, Cat Langbehn
Apr 06, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Cat and that she helped you find the perfect vehicle at Phillips Buick GMC. It’s fantastic to know that she listened to your needs and made the process enjoyable for you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

April 05, 2025

Great experience Knowledgeable, kind, Courteous, mindful of my time Friendly, deserves a raise Helpful, paitent More

by Candym7370
Recommend Dealer
Yes
Employees Worked With
Daniel wertz
Apr 06, 2025 -

Phillips Buick GMC responded

Thank you, Candy, for your wonderful review! We're thrilled to hear about your great experience at Phillips Buick GMC. Our team takes pride in being knowledgeable and courteous, and it's gratifying to know they were able to assist you so well. We appreciate your kind words and hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

April 05, 2025

Mark went over and above to help us find what we needed and would work for us. More

by jlrich74
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
Apr 06, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Phillips Buick GMC. We're glad to hear that Mark was able to assist you in finding exactly what you needed. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

April 04, 2025

Didn't explain much about all the Function on the screen. Still trying to figure it.all out. Onstar isn't much help either. More

by Sanders2173
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Owens
Apr 07, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience. It's disappointing to hear that you're having difficulty with the features on your vehicle's screen. Your feedback is valuable, and we encourage you to reach out to us directly at Phillips Buick GMC so we can provide you with the guidance you need. Thank you for bringing this to our attention. Sincerely, the Team at Phillips Buick GMC

April 04, 2025

Darren was an excellent sales person, very personable. He was patient and understanding of what we wanted and was willing to spend some time with us to make sure we understood the vehicle prior to us leav More

by PKFABREAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon in finance was great., Darrin Grant
Apr 05, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with our sales team at Phillips Buick GMC. It’s great to know that Darren's patience and personable approach made your visit enjoyable. We truly appreciate your recommendation and look forward to seeing you again in the future! Safe travels in your new vehicle! Sincerely, the Team at Phillips Buick GMC

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