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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

March 08, 2025

I’ve been dealing with cat for my last 3 vehicles. I hope she is still there in 3 years. Nice person to do business with. More

by TODDP119
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn, TJ Gamble
Mar 09, 2025 -

Phillips Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you've had a great experience with Cat at Phillips Buick GMC for your last three vehicles. We truly value our long-term customers and look forward to serving you again in the future. Don't hesitate to reach out if you need anything! Sincerely, the Team at Phillips Buick GMC

March 05, 2025

Everyone I worked with was helpful and courteous, especially the man who I talked to initially about what needed to be done for my car. More

by ELDREDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
March 04, 2025

You were going to charge me 1350. 00 for a repair I got done somewhere else for 300.00 More

by kkbreal
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
Mar 06, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We strive to provide competitive pricing and quality service at Phillips Buick GMC, and there are a variety of factors that can influence pricing. We encourage you to contact us directly so we can address your concerns. Your feedback is valuable to us. Sincerely, the Team at Phillips Buick GMC

March 03, 2025

Two days just to run codes to say it is just the battery. Very expensive More

by peterson.willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiley Anderson
Mar 05, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. At Phillips Buick GMC, we strive to provide efficient service, and your feedback is valuable in helping us improve. If you have further questions or concerns, please don't hesitate to reach out to us. We appreciate your feedback. Sincerely, the Team at Phillips Buick GMC

March 01, 2025

Does not make appointments, rating a 1 in my opinion. Does not keep waiting customer informed as to problems necessitating a 6 hour wait . Waiting area is comfortable, but next time I may drive the 50 m More

by Mamanukes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob, Kiley Anderson, Zack Beserock
Mar 03, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. Qw understand your concerns regarding the waiting time and communication during your visit at Phillips Buick GMC. We appreciate your feedback and want to assure you that maintaining transparency and keeping our customers informed is important to us. If you would like to discuss your vehicle's performance or any issues further, please reach out to us directly. We value your input and hope to improve your experience in the future. Sincerely, the Team at Phillips Buick GMC

February 28, 2025

Darrin is great! I am not the easiest person to understand all this new computer and he has been right there for me whenever I have had any questions. He says he will More

by CYBESSETTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Grant
Feb 28, 2025 -

Phillips Buick GMC responded

Thank you so much for your kind words! We appreciate you taking the time to share your experience with Darrin at Phillips Buick GMC. It’s fantastic to hear that he has been so helpful in guiding you through the process. We’re proud to have him on our team. If you ever have more questions or need assistance in the future, don’t hesitate to reach out. We look forward to seeing you again!

February 26, 2025

The problem I experienced is shared by many that I know and it's all over the internet. I feel it should be a recall but when I spoke to the mechanics and service manager they were very dismissive of my co More

by SSTRAPKA
Recommend Dealer
No
Feb 28, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the vehicle issue you encountered, and we take such matters seriously. At Phillips Buick GMC, we strive to provide excellent service and communicate openly with our customers. We encourage you to reach out to us directly to discuss your situation further. Your feedback is valuable, and we appreciate you bringing this to our attention. Sincerely, the Team at Phillips Buick GMC

February 24, 2025

Great at what he does. Knowledgeable, friendly, and patient. He answered all our questions and helped every step of the way. More

by The Barry's
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Owens
Feb 25, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience at Phillips Buick GMC. Our team is dedicated to providing knowledgeable and friendly service, and it’s great to know that they were able to assist you every step of the way. We look forward to welcoming you back in the future! Sincerely, the Team at Phillips Buick GMC

February 23, 2025

We are extremely satisfied with the way we were treated by Scott. Very professional is all aspects. No nonsense or pressure to purchase. Would highly recommend to our friends. More

by sttropz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Hall
Feb 24, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear you had such a positive experience with Scott at Phillips Buick GMC. Our team is committed to providing a professional and pressure-free environment for our customers. We appreciate your recommendation and look forward to welcoming you and your friends back in the future!

February 22, 2025

I rate the them as. very good as they backed up their word with actions. It recommend them to my friends. Thank you Mark! More

by kajcolbert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
Feb 23, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words and are thrilled to hear that you had a positive experience with us at Phillips Buick GMC. Mark will be glad to hear that you appreciate his service. It’s great to know that you would recommend us to your friends. We look forward to seeing you again soon! Sincerely, The Team at Phillips Buick GMC

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