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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

February 02, 2025

Only fixed one of my 3 issues and tried to fix the other things the cheap way without actually fixing the real problem. More

by susie4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
Report | Print
Feb 04, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us, Susie. We appreciate your feedback regarding the issues you faced. At Phillips Buick GMC, we strive to provide thorough and effective service, and your experience does not reflect our standards. We encourage you to reach out to us directly so we can address your remaining concerns and ensure your vehicle is taken care of properly. Your satisfaction is important to us. Sincerely, the Team at Phillips Buick GMC

January 31, 2025

Great service. Gave me a ride both ways, quoted me a price and charged under their quote! Appreciate the timely response! More

by Jawood9250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Report | Print
Feb 01, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with Phillips Buick GMC. Our team takes pride in providing excellent service, and we're glad you appreciated the ride and timely responses. We look forward to assisting you again in the future!

January 31, 2025

We had a nice experience with this dealership. We were treated very well and our purchase went smooth and quick More

by latterellrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hadley
Report | Print
Feb 01, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a nice experience at Phillips Buick GMC and that your purchase went smoothly and quickly. We appreciate your kind words and look forward to seeing you again!

January 31, 2025

Great customer service! Very easy and fair to work with. I would definitely return when I'm in search for another vehicle More

by lashaundra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Report | Print
Feb 03, 2025 -

Phillips Buick GMC responded

Thank you so much for your kind words! We at Phillips Buick GMC are thrilled to hear that you had a great experience with our customer service. We look forward to assisting you again when you're in search of your next vehicle! Safe travels until then! Sincerely, the Team at Phillips Buick GMC

January 30, 2025

Rude and disrespectful to women did not want to show me any cars cause I was not going to purchase right that minute and told me to come back when I was going to buy and refused to show me any cars or tall More

by Never again
Recommend Dealer
No
Employees Worked With
Jason Hadley
Report | Print
Feb 02, 2025 -

Phillips Buick GMC responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

Feb 10, 2025 -

Never again responded

Well you must be looking into it just like you wanted to sell a car crappy, that's right if you don't want to buy a car right then and there on the spot you don't have time for people keep that in mind folks if you don't plan on purchasing that day don't go you are not aloud to look you must buy and buy from them you have no freedom to shop other makes or models. UPDATE been to four different dealerships since this incident and NO ONE treated us like this.

January 28, 2025

The experience was top notch. Beginning with the service writer right thru the rides provided home to the pickup when ready was courteous and professional. They diagnosed the prob More

by Thor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin, Kiley Anderson
Report | Print
Jan 29, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We at Phillips Buick GMC are thrilled to hear that you had a top-notch experience. Our team strives to provide courteous and professional service, and it's great to know that we kept you informed throughout the process. We appreciate your kind words and hope to see you again for your future service needs! Sincerely, the Team at Phillips Buick GMC

January 28, 2025

Hundred thousand mile maintenance completed easy scheduling easy drop off easy pick up and completed on time with no surprises More

by BUDFORLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Jan 29, 2025 -

Phillips Buick GMC responded

Thank you for your feedback! We're thrilled to hear that your hundred thousand mile maintenance at Phillips Buick GMC went smoothly. Our team strives to make scheduling and service as hassle-free as possible. We look forward to seeing you again for your next service! Sincerely, the Team at Phillips Buick GMC

January 27, 2025

They were friendly, helpful, willing to work with my financial situation. Allowed me to test drive the vehicle I was interested in as well as showed me other options available, without being pushy or tr More

by SLCURTI24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
Report | Print
Jan 28, 2025 -

Phillips Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Phillips Buick GMC. It's great to know that our team was able to assist you in finding the right vehicle without any pressure, and that you felt comfortable throughout the process. We truly appreciate your recommendation and look forward to welcoming you back for any future needs! Safe travels in your new vehicle!

January 27, 2025

This was the best experience I ever had. Steve was fantastic to work with. Thank you More

by kennethkwill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Songer
Report | Print
Jan 27, 2025 -

Phillips Buick GMC responded

Thank you, we truly appreciate your kind words! We're delighted to hear that you had such a fantastic experience at Phillips Buick GMC and that Steve made a positive impact on your visit. We look forward to seeing you again! Sincerely, the Team at Phillips Buick GMC

January 27, 2025

Work was completed when promised. Service advisor made contact prior to any work being performed. More

by SGTJD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Jan 27, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that the work was completed on time and that our service advisor kept you informed throughout the process. At Phillips Buick GMC, we strive to provide excellent communication and service. We look forward to seeing you again for any future needs! Sincerely, the Team at Phillips Buick GMC

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