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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

January 26, 2025

Terrible experience I took my gmc denali pick up in for check engine lights and it took over 4 hours while I waited and then it was fixed for 2days and I have taken it back 2 more times but couldn’t leave More

by LUCKWHITE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
Jan 28, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the ongoing issues with your GMC Denali and the extended wait times for service at Phillips Buick GMC. Your feedback is valuable to us, and we are always looking for ways to improve. Please consider reaching out directly so we can address your concerns more thoroughly and find a resolution that works for you. We appreciate your patience and hope to improve your experience in the future. Sincerely, the Team at Phillips Buick GMC

January 26, 2025

We had an outstanding experience trading in our previous vehicle for a 2025 Acadia at Phillips. Our salesman, Gilbert, was very cordial and professional, and answered all of our questions. The whole pro More

by stevebogle57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
Jan 27, 2025 -

Phillips Buick GMC responded

Thank you, Steve, for your wonderful review! We're thrilled to hear that you had an outstanding experience trading in your vehicle for the 2025 Acadia at Phillips Buick GMC. It's fantastic to know that Gilbert provided you with cordial and professional service. We truly appreciate your recommendation and look forward to welcoming you back for your future vehicle needs! Sincerely, the Team at Phillips Buick GMC

January 26, 2025

Blake was an excellent salesperson! No pressure or tactics. Very nice showroom with comfortable seating! More

by SMITHMATTHEW215
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
Jan 27, 2025 -

Phillips Buick GMC responded

Thank you for your kind words, Matthew! We're thrilled to hear that Blake provided you with an excellent experience at Phillips Buick GMC. Our goal is to make everyone feel comfortable in our showroom while finding the right vehicle without any pressure. We look forward to seeing you again! Sincerely, the Team at Phillips Buick GMC

January 25, 2025

Daniel was the most down to earth salesperson I’ve ever come across. He was patient with us, answered all questions we had and didn’t make us feel like we were just another person he was making a sale too. More

by Laceyshoener
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
Jan 27, 2025 -

Phillips Buick GMC responded

Thank you, Lacey, for your wonderful review! We truly appreciate your kind words about your experience with us at Phillips Buick GMC. We’re thrilled to hear that Daniel provided you with the attentive and personalized service we strive for. If you're ever in the area again, we’d love to assist you with any future vehicle needs. Thanks for recommending us! Sincerely, the Team at Phillips Buick GMC

January 25, 2025

Daniel was very friendly and informative. He made the process quick and easy. No high pressure sales tactics, just straight forward human interaction. Highly recommend! More

by JP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD in finance, Daniel Wertz
Jan 27, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us at Phillips Buick GMC and Daniel. Our team strives to provide friendly and informative service without the pressure. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

January 24, 2025

My service representative was friendly, courteous, helpful and professional. The reason for my going to the dealership was driver side air bag recall. The work preformed was very good. Thanks for pro More

by sealdaws8556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
Jan 26, 2025 -

Phillips Buick GMC responded

Thank you for your positive review! We're thrilled to hear that you had a great experience at Phillips Buick GMC, and that our team provided you with friendly and professional service regarding your GMC Acadia's airbag recall. Your safety is our priority, and we appreciate your trust in us. We look forward to seeing you again for your future service needs! Sincerely, the Team at Phillips Buick GMC

January 24, 2025

Kept the schedule and had my car completed on time. Friendly staff and my car was returned clean. More

by Rs.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Jan 26, 2025 -

Phillips Buick GMC responded

Thank you for your review! We're glad to hear that your vehicle was completed on time and that our friendly staff left it clean for you. At Phillips Buick GMC, we strive to provide excellent service, and your feedback helps us maintain our standards. We look forward to seeing you again! Sincerely, the Team at Phillips Buick GMC

January 24, 2025

Arrived 15 minutes before opening but the service department were ready and wrote up my repair anyway. Recall service completed within time frame given. More

by DAWN.REEVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Jan 25, 2025 -

Phillips Buick GMC responded

Thank you, Dawn, for your wonderful review! We truly appreciate your recognition of our service department's readiness and efficiency at Phillips Buick GMC. We're pleased to hear that your recall service was completed promptly. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

January 22, 2025

Was willing to negotiate deal, treated well,Listened to me as to making a decision,salesman very friendly. More

by darreltammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Gonzales
Jan 23, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We at Phillips Buick GMC are thrilled to hear that you had a positive experience negotiating and that our team was attentive and friendly. Your satisfaction is our priority, and we appreciate your feedback. We look forward to assisting you again in the future!

January 22, 2025

The sell men were good. . I just had a problem with the delivery of the automobile..whoever detailed the car allowed me to take the car with a nasty spot on the back seat. I More

by IMPITTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bonner, TJ Gamble, Ronnie Ingram
Jan 23, 2025 -

Phillips Buick GMC responded

Thank you for your feedback! We appreciate your kind words about our sales team. We understand the frustration you experienced with the delivery and detailing of your new vehicle. We're glad to hear that our reupholster was able to fix the issue to your satisfaction. Your experience is important to us, so please feel free to reach out if there's anything more we can assist you with. Thank you for choosing Phillips Buick GMC!

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