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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

January 03, 2025

Mark was Friendly and knowledgeable . He was very patient when showing me the controls of the csr More

by jmoneck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
Jan 04, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Mark at Phillips Buick GMC. It's great to know that he was friendly, knowledgeable, and patient in showing you the controls of your car. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

January 02, 2025

service advisor was pleasant and knowledgeable, service center was a bit slow, end result, problem solved! More

by TRWUSMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Jan 03, 2025 -

Phillips Buick GMC responded

Thank you for your feedback! We appreciate your understanding regarding the service center's pace, and we're glad to hear that your issue was resolved. At Phillips Buick GMC, we strive for a balance of efficiency and effectiveness. If you have any more feedback or need assistance, please don’t hesitate to reach out. We hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

January 02, 2025

It took to long. Cracked radio. Indents in dashboard. Never returned calls.haven't summited paper work to warranty company which has delayed reimbursement for car ren More

by randyadsit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
Jan 03, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us, Randy. We appreciate your feedback regarding the issues you faced with your vehicle, including the cracked radio and dashboard indents. This information has been passed along to management so we can ensure your feedback is addressed. Your satisfaction is important to us, and we want to help resolve these matters. Sincerely, the Team at Phillips Buick GMC

January 02, 2025

They staff that we dealt with was by far the best we ever had at any dealership,we met them by faith we believe because we drove some belongings down to Florida from Michigan and right as we exited I 75 the More

by ronoldadams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Joiner, Cat Langbehn, Jason Hadley
Jan 03, 2025 -

Phillips Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Jason and Brandon at Phillips Buick GMC. It’s great to know that we could assist you during a challenging situation and help you find a newer used Sierra. Your kind words about our team mean a lot to us. We look forward to seeing you on your next trip to Florida! Safe travels back to Michigan! Sincerely, the Team at Phillips Buick GMC

January 02, 2025

This dealer had lots of automobile options when purchasing . There’s a very friendly atmosphere -no high pressure attitudes More

by dr052204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
Jan 03, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found a great selection of vehicles at Phillips Buick GMC and enjoyed the friendly atmosphere. Our team strives to create a low-pressure environment for our customers. We hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

January 02, 2025

Efficient, knowledgeable. Clean, work done in timely manner, courteous. I will be back for more sevice More

by jimmm1832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Jan 03, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our service to be efficient, knowledgeable, and courteous at Phillips Buick GMC. We appreciate your kind words about our cleanliness and timely work. We look forward to welcoming you back for more service in the future! Sincerely, the Team at Phillips Buick GMC

January 02, 2025

Daniel Wertz is a great sales professional and goes above and beyond to find the right vehicle we needed! More

by rayraytravels
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
Jan 03, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that Daniel Wertz provided exceptional service and helped you find the perfect vehicle. At Phillips Buick GMC, we strive to go above and beyond for our customers, and it’s great to know we succeeded with you. We look forward to seeing you again! Sincerely, the Team at Phillips Buick GMC

January 02, 2025

Employees knowledgeable, efficient and friendly. Service quickly completed. Jim and Bob in service exceptional and understanding. I More

by yramedaw
Workmanship
Recommend Dealer
Yes
Employees Worked With
Bob , Jim Berlin
Jan 03, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Phillips Buick GMC and that our team, especially Jim and Bob, provided you with exceptional service. Your kind words about their knowledge and efficiency mean a lot to us. We look forward to welcoming you back for your next visit! Sincerely, the Team at Phillips Buick GMC

January 01, 2025

No effort made to welcome you and no attention paid to customer 's arrival , could not make maintenance appointment, waiting time questionable More

by NORMANDMARTEL1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Jan 03, 2025 -

Phillips Buick GMC responded

Thank you for your feedback, Norman. We are disappointed to hear your experience at Phillips Buick GMC didn't meet your expectations regarding the welcome you received and the appointment scheduling process. Your insights are important to us, and we strive to improve our customer service. Please feel free to contact us directly to discuss your concerns further. We appreciate your input and hope to serve you better in the future. Sincerely, the Team at Phillips Buick GMC

January 01, 2025

The best. Called GM, on my behalf, and got my work covered under warranty. The warranty had actually expired, but they covered it to the tune of $1700. More

by DFWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Jan 03, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that we were able to assist you with your warranty coverage, even beyond the expiration date. At Phillips Buick GMC, we strive to provide exceptional service, and it's great to know that we made a positive impact on your experience. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

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