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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

December 30, 2024

Cesar was the only salesman who approached me after I drove thru the lot. He was helpful & went the extra mile to make sure my car choice would even fit in my tight garage. I love my new Envision! More

by oklabn49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Gonzales
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Jan 01, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Cesar provided you with exceptional service while helping you choose your new Envision. We appreciate your kind words and are glad that it fits perfectly in your garage. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new ride from all of us at Phillips Buick GMC!

December 29, 2024

My salesperson Steve was very kind. I rode up on a bicycle and he was the first to ask if I needed help. He found me the perfect car More

by mslainielp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Songer
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Dec 30, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience! We’re thrilled to hear that Steve was able to assist you and help you find the perfect car at Phillips Buick GMC. Your satisfaction is important to us, and we appreciate your kind words. We look forward to seeing you again! Sincerely, the Team at Phillips Buick GMC

December 29, 2024

Prompt responses from inquiry until delivery 10 hours away . Daniel even test drive the vehicle for me and showed a video to give me peace of mind since I could not see the vehicle in person before buyin More

by GD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
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Dec 30, 2024 -

Phillips Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that Daniel was able to assist you effectively throughout your purchasing journey, especially with the test drive video. At Phillips Buick GMC, we take pride in our integrity and customer service, and your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

December 29, 2024

They took my truck in for service right away. Performed recalls and service work. Installed new tires and checked alignment. All that and I was out of there before noon. Great experience. More

by Don.jamessr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
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Dec 30, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review, Don! We're thrilled to hear that you had such a great experience with your truck's service at Phillips Buick GMC. It's fantastic that we could complete the recall work, tire installation, and alignment quickly for you. We appreciate your support and look forward to seeing you again! Sincerely, the Team at Phillips Buick GMC

December 29, 2024

I feel ripped off. $615.00 and all I needed was a battery. Spent $174 on ‘diagnostics’, $300+ for a battery, $75 to install the battery, $25 to take back the old batte More

by dianerug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Berlin
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Dec 31, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand your disappointment regarding the costs incurred for the battery and diagnostics, as well as your recent service visits. We appreciate your feedback regarding pricing, and it’s clear we’ve missed the mark in delivering the value you expected from Phillips Buick GMC. If you’d like to discuss this further and explore how we can address your concerns, please feel free to reach out to us directly. Your satisfaction is important to us, and we value the opportunity to improve. Thank you for your input. Sincerely, the Team at Phillips Buick GMC

December 28, 2024

Very professional service advisor, dealership was clean and very appealing. Vehicle was returned repaired as promised, in a timely manner. More

by Jeff Larsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
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Dec 29, 2024 -

Phillips Buick GMC responded

Thank you, Jeff! We appreciate your kind words about our professional service and the cleanliness of Phillips Buick GMC. It's fantastic to hear that your vehicle was returned repaired as promised and in a timely manner. We strive to provide the best experience for our customers. We look forward to seeing you again soon! Sincerely, the Team at Phillips Buick GMC

December 27, 2024

Service was fast and reliable. Definitely refer to all my friends and family.. Look forward to a future relationship. Thank you Paul Peluso More

by Paul Peluso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
Report | Print
Dec 28, 2024 -

Phillips Buick GMC responded

Thank you, Paul, for your wonderful review! We're thrilled to hear that you found our service at Phillips Buick GMC fast and reliable. We appreciate your willingness to refer us to your friends and family, and we look forward to continuing our relationship with you. If you need anything in the future, don’t hesitate to reach out! Sincerely, the Team at Phillips Buick GMC

December 27, 2024

Dan is the type person that makes everything go smoothly while being very knowledgeable at the same time More

by jveldhuis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
Report | Print
Dec 28, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Phillips Buick GMC. We pride ourselves on our knowledgeable team, and it's great to know that we made your visit smooth and enjoyable. We look forward to seeing you again soon! Sincerely, the Team at Phillips Buick GMC

December 26, 2024

Fast ,courteous people who are very good at their craft and efficient at their jobs , More

by LLFIGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin, Kiley Anderson, Zack Beserock
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Dec 27, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We appreciate you taking the time to share your experience at Phillips Buick GMC. It's wonderful to hear that you found our team to be fast, courteous, and efficient. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

December 26, 2024

Good to work with and tried to make a good deal with a little bit of encouragement. More

by eatonfab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Berry, Jason Hadley
Report | Print
Dec 27, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us at Phillips Buick GMC. Our team strives to provide the best deals and services possible. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

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