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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

December 26, 2024

Awesome honest service! This dealership can be trusted.Veey patient and helpful. From a longtime customer. More

by alinefiresaftey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin, Kiley Anderson, Zack Beserock
Dec 27, 2024 -

Phillips Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your trust and loyalty to Phillips Buick GMC. It's great to hear that you had an awesome experience with our patient and helpful team. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

December 26, 2024

Great salesman to work with. No high pressure at anytime. Thank you for the treatment and respect given to us. Very knowledgeable people to work with. Thanks again. More

by Jpjsneed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
Dec 27, 2024 -

Phillips Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience at Phillips Buick GMC. Our team strives to provide knowledgeable and respectful service without pressure, and it's great to know we achieved that for you. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

December 26, 2024

This dealership doesn’t necessarily use the appointment scheduler but treats the clients on a first come first serve basis. My service was around the holidays and I understand that is a busy time but the a More

by irv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
Dec 28, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We appreciate your understanding regarding the busy holiday season and the service process at Phillips Buick GMC. While we're glad to hear that you found our staff professional, we recognize the importance of being fully attentive to your questions. Your feedback about the pricing is also valuable, as we strive to provide fair and competitive rates. If you have any further concerns or suggestions, please feel free to reach out. We hope to serve you better in the future! Sincerely, the Team at Phillips Buick GMC

December 26, 2024

Such a welcoming and positive environment. Made the a process that is usually long and dreadful, a smooth and pleasant one. More

by tayylouise10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Owens
Dec 27, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found Phillips Buick GMC to have a welcoming and positive environment and that we made the process enjoyable for you. We appreciate your support and hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

December 26, 2024

Phenomenal person Blake is. Phenomenal atmosphere all around would definitely recommend and will be back in the future More

by radpkm95
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
Dec 27, 2024 -

Phillips Buick GMC responded

Thank you so much for your kind words! We’re thrilled to hear that you had a phenomenal experience with Blake at Phillips Buick GMC. We appreciate your recommendation and can’t wait to welcome you back in the future! Sincerely, the Team at Phillips Buick GMC

December 26, 2024

Responsive. Fair not pushy made the deal easy. I will recommend all my friends to buy car here. JD in Finance also great More

by chris.mueller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD finance , TJ Gamble
Dec 27, 2024 -

Phillips Buick GMC responded

Thank you, Chris! We truly appreciate your kind words about your experience at Phillips Buick GMC. We strive to make the car-buying process easy and enjoyable for all of our customers. We're glad to hear JD in Finance provided great service as well. We look forward to seeing you and your friends next time! Sincerely, the Team at Phillips Buick GMC

December 26, 2024

Today I returned to Buick and got everything fixed. Great experience. 12/26/24, Very pleased. More

by lavera114
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Dec 28, 2024 -

Phillips Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience at Phillips Buick GMC and are pleased with the fixes. We appreciate your support and look forward to serving you again! Sincerely, the Team at Phillips Buick GMC

December 24, 2024

Great service for a small problem that I thought was bigger than it was. Under warranty too! They even had someone (Rick) to take me home and then pick me up when my car was ready. Service writer (Zach) More

by Kris0526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Dec 26, 2024 -

Phillips Buick GMC responded

Thank you, Kris! We're thrilled to hear that you had a great experience with our service team at Phillips Buick GMC. It's wonderful that we could alleviate your concerns and provide the service you needed under warranty. We'll make sure to recognize both Rick and Zach for their excellent care. We look forward to seeing you again! Sincerely, the Team at Phillips Buick GMC

December 23, 2024

This was my 1st visit. Did not know the process or procedures. Sat in waiting room over 4 hours, watching people come and go. Watch technicians come in and review the work More

by fblasing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
Dec 26, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand that your time is valuable, and we appreciate your feedback regarding your visits to Phillips Buick GMC. It’s important to us that our customers feel informed and that the service process runs smoothly. We would love the opportunity to address your concerns directly. Please feel free to reach out to us at your convenience, so we can work together to enhance your experience. Thank you for choosing Phillips Buick GMC. Sincerely, the Team at Phillips Buick GMC

December 23, 2024

BAM was awesome in helping me get the right price for my dream car. Thank you so much! More

by hcbaby1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
Dec 25, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Bam was able to assist you in finding the right price for your dream car at Phillips Buick GMC. We hope you enjoy your new vehicle and look forward to seeing you again! Safe travels! Sincerely, the Team at Phillips Buick GMC

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