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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

December 22, 2024

Outstanding dealership with fair pricing and great customer service. A great place to purchase your next vehicle. More

by AP
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
Report | Print
Dec 23, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had an outstanding experience at Phillips Buick GMC. Our team is dedicated to providing fair pricing and excellent customer service, and it's great to know we hit the mark with you. We look forward to assisting you again with your next vehicle purchase! Sincerely, the Team at Phillips Buick GMC

December 22, 2024

I felt like I was part of family, the treatment was special, it felt personal, thank you for all the attention More

by jedevers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Gonzales
Report | Print
Dec 23, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you felt like part of the Phillips Buick GMC family. Our team strives to provide personal and attentive service, and it's wonderful to know we succeeded in making your experience special. We look forward to welcoming you back for your next visit! Sincerely, the Team at Phillips Buick GMC

December 21, 2024

Daniel was great. Very helpful and knowledgeable. Dealership was great too. I would highly recommend both. More

by ellis.miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
Report | Print
Dec 23, 2024 -

Phillips Buick GMC responded

Thank you, Ellis! We truly appreciate your kind words about your experience at Phillips Buick GMC. It's wonderful to hear that you found our team helpful and knowledgeable. Your recommendation means a lot to us! We look forward to seeing you again in the future. Sincerely, the Team at Phillips Buick GMC

December 21, 2024

Gave us a good estimate and came in under the estimate with the final bill. More

by rpe1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin, Kiley Anderson, Zack Beserock
Report | Print
Dec 23, 2024 -

Phillips Buick GMC responded

Thank you for your positive feedback! We're thrilled to hear that you received a good estimate and that we came in under your final bill. At Phillips Buick GMC, we strive to provide transparent and fair pricing. We appreciate your support and hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

December 21, 2024

Very pleased with the the buying of my car. Car was very professional & funny. My only complaint is the car detailing. You need to show those guys a toothbrush & show them where to use them. More

by tanajfox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Report | Print
Dec 23, 2024 -

Phillips Buick GMC responded

Thank you for your feedback! I’m glad to hear that you were pleased with the buying experience at Phillips Buick GMC. It's great to know that our team was both professional and entertaining. We appreciate your comments regarding the detailing; I will make sure to address this with our team to ensure we maintain our high standards. We look forward to seeing you again in a couple of weeks for your second key fob! Sincerely, the Team at Phillips Buick GMC

December 20, 2024

Tech did not follow the instructions on what was listed as being wrong with the new truck phone charger, so I have to return it again after the holiday to be fixed. More

by THE_SLEETES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
Report | Print
Dec 23, 2024 -

Phillips Buick GMC responded

Thank you for your feedback. We understand your frustration regarding the issue with the phone charger in your new truck. Your experience is important to us, and we want to ensure that your concerns are addressed promptly. Please feel free to reach out to Phillips Buick GMC directly, and we will do our best to ensure this is fixed. We appreciate your understanding and look forward to assisting you further after the holiday. Sincerely, the Team at Phillips Buick GMC

December 19, 2024

Part came from Michigan in on time and work was done in a timely manner More

by ANNBREARLEY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Dec 21, 2024 -

Phillips Buick GMC responded

Thank you for your positive review, Ann! We're glad to hear that your part arrived on time and the work was completed promptly. Your satisfaction is important to us at Phillips Buick GMC. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

December 19, 2024

Straightforward and easy to deal with . Would definitely recommend .give them A try on your next purchase More

by frankino71
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
Report | Print
Dec 21, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found your experience at Phillips Buick GMC to be straightforward and easy. Your recommendation means a lot to us, and we look forward to assisting you with your next purchase. Come back and see us anytime! Sincerely, the Team at Phillips Buick GMC

December 19, 2024

Very pleased with the staff explaining to me the situation with the battery/electrical issues. Appears they corrected the issue. More

by Grobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The mechanic (foot his name-tall black fellow. Very impressed. THANKS, Kiley Anderson
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Dec 21, 2024 -

Phillips Buick GMC responded

Thank you for your feedback! We are delighted to hear that our staff at Phillips Buick GMC was able to explain the battery and electrical issues clearly and that the problem has been resolved. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

December 19, 2024

Worst customer service available, knowingly sold us a lemon. Would never return back our phone calls and did not help remediate our dissatisfaction. Will never recommend this place to anyone. More

by Timmmay06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Sales
Report | Print
Dec 20, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. At Phillips Buick GMC, we strive to maintain high standards and ensure all our customers are satisfied. Your feedback is important to us, and we appreciate you bringing this to our attention. Sincerely, the Team at Phillips Buick GMC

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