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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

December 03, 2024

Great experience, minimal xxxxxxx around/waiting. Buzz was great, knew his stuff. Recommend Buzz and Phillips if you are in the market. More

by Masavage74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Report | Print
Dec 04, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience at Phillips Buick GMC and that Buzz was able to assist you effectively. Your recommendation means a lot to us! We look forward to seeing you again in the future! Sincerely, the Team at Phillips Buick GMC

December 03, 2024

Will do whatever they have to, to push junk cars off the lot, then do nothing about it to fix any problems. Purchased an extended warranty for them to say they can’t even find it in their systems. Poor peop More

by josephw6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken "Buzz" Buzby
Report | Print
Dec 05, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us, Jose. We understand your concerns regarding the vehicle and the extended warranty issue. Your feedback is important, and we strive for customer satisfaction at Phillips Buick GMC. We encourage you to contact us directly so we can address these issues and work towards a resolution. We appreciate your input and hope to improve your experience with us. Sincerely, the Team at Phillips Buick GMC

December 03, 2024

I had Bought my first car from Phillips Buick ! Everyone was very nice and helpful ! Highly recommend! More

by jasminemcclain6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz, Fred "Coach" Allen, Ken "Buzz" Buzby, TJ Gamble
Report | Print
Dec 04, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience purchasing your first car from Phillips Buick GMC. Our team is dedicated to providing excellent service, and we're glad you felt well taken care of. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

December 03, 2024

Good location; nice, comfortable facilities. Good service and honestly did what they said they would do. More

by Dfhewins
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Report | Print
Dec 04, 2024 -

Phillips Buick GMC responded

Thank you for your feedback! We're glad to hear that you found our location and facilities comfortable, and that you had a positive experience with the service at Phillips Buick GMC. We appreciate your trust and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

December 02, 2024

Vehicle recall was done sooner than I was told. I had been prepared to wait at least 2 hours. More

by Ship1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Dec 04, 2024 -

Phillips Buick GMC responded

Thank you for your feedback! We appreciate you sharing your experience with us. We're glad to hear that your vehicle recall was completed sooner than expected. At Phillips Buick GMC, we strive to provide efficient service to our customers. We hope to see you again for any future needs! Sincerely, the Team at Phillips Buick GMC

December 02, 2024

I don’t know who Blake Kelly is. The dealership has done a great job so far and my sales person Mark has done a good job. More

by leonginnor
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Bonner, Blake Kelly, Cesar Gonzales
Report | Print
Dec 04, 2024 -

Phillips Buick GMC responded

Thank you for your feedback! We're thrilled to hear that you had a great experience at Phillips Buick GMC and that Mark provided you with excellent service. We appreciate your support and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

December 01, 2024

I enjoyed working with my salesman. He was knowledgeable and me make the best choice. More

by linda Erving
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
Report | Print
Dec 03, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with your salesman at Phillips Buick GMC. It's great to know he was able to guide you to the best choice. We appreciate your support and look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

November 29, 2024

I got what I paid for. I came in looking for a vehical with a trailer hitch. I was told that the sale was as is. I knew that when I walke in. More

by Kevin
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Hadley
Report | Print
Dec 01, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We appreciate that you understood the terms of the sale and what to expect while shopping for a vehicle with a trailer hitch at Phillips Buick GMC. Your feedback is valuable, and if you have any further questions or need assistance, please feel free to reach out. We hope to serve you again in the future! Sincerely, the Team at Phillips Buick GMC

November 27, 2024

Excellent turn around. Great follow up and time frame was outstanding because we had 5 people pick up at the airport. More

by MAROKOINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin, Kiley Anderson, Zack Beserock
Report | Print
Dec 01, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with Phillips Buick GMC and that our turnaround time and follow-up met your expectations, especially with the airport pickups. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

November 27, 2024

very professional and quick. they have kept my GMC going good. Even though I drive much More

by RNUNLEY1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Report | Print
Dec 01, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our professionalism and efficiency at Phillips Buick GMC. It's great to hear that your GMC is performing well, even with your high mileage. We look forward to continuing to serve you and keeping your vehicle in top shape. Don't hesitate to visit us again! Sincerely, the Team at Phillips Buick GMC

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