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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.3
1,118 Reviews

1,118 Reviews of Phillips Buick GMC - Service Center

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October 04, 2025

Again returned the truck on Monday with a wet headliner and passenger seat from an overnight heavy rain. Picked the truck up on Wednesday afternoon to again they found no problem. Our next step is to fil More

by Chip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2025

Fast service, clean environment, super nice people to work with. Have purchased my last three vehicles from Phillips GMC More

by Samills384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2025

Appreciated have a driver take me home and then come back to get me when the repair was completed. More

by donnamartin8956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Phillips Buick GMC responded

Thank you for your feedback, Donna! We’re glad to hear that you appreciated our driver service during your repair at Phillips Buick GMC. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Sincerely, the Team at Phillips Buick GMC

October 03, 2025

Kiley is so helpful in the service area. He kept me updated as my car was diagnosed and repaired. More

by Bassjayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Phillips Buick GMC responded

Thank you for your feedback, Jayne! We appreciate you taking the time to share your experience with Phillips Buick GMC. We're glad to hear that Kiley provided you with excellent service and kept you updated throughout the process. We look forward to serving you again. Sincerely, the Team at Phillips Buick GMC

October 03, 2025

Zack, my advisor was an excellent resource and he guided me in doing all of the required maintenance for my 100,000 mile check up. He was professional and helpful throughout the process. More

by HDBED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Oct 04, 2025 -

Phillips Buick GMC responded

Thank you for your review! We're pleased to hear that Zack provided you with excellent guidance during your 100,000-mile check-up. At Phillips Buick GMC, we strive to offer professional and helpful service to all our customers. We appreciate your feedback and look forward to assisting you again soon. Sincerely, the Team at Phillips Buick GMC

October 02, 2025

I was suprised when they tols me the patts were bavk ordered. However Kiley Anderson always kept me in the loop of updates on parts status. He was very helpful in all regards during a lengthy time with More

by henrydncw3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Phillips Buick GMC responded

Thank you for your review, Henry! We appreciate your understanding regarding the back-ordered parts and are glad to hear that Kiley kept you informed throughout the process. It’s great to know that he was able to assist you during your time without your Sierra. We hope to see you again at Phillips Buick GMC soon! Sincerely, the Team at Phillips Buick GMC

October 02, 2025

I have had two repair issues after six years. Both were handled professionally and fairly. Good communication and follow up. More

by NORMRICHINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Phillips Buick GMC responded

Thank you for your review! We appreciate your feedback and are glad to hear that your repair issues were handled professionally and fairly at Phillips Buick GMC. Good communication and follow-up are important to us, and we're pleased to know you experienced this. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

October 02, 2025

The service was quick. Pleasant to do business with. They had my truck done in a short amount of time. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review, Cindy! We’re thrilled to hear that you found the service at Phillips Buick GMC to be quick and pleasant. Our team works hard to ensure timely service, and we’re glad you had a positive experience with your truck. We look forward to seeing you again soon! Sincerely, the Team at Phillips Buick GMC

October 01, 2025

Thank you and your staff for helping us when our Chrysler Town and Country was towed to your agency. Good job. Jacquie and Gordon Ralph More

by gordonpralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Phillips Buick GMC responded

Thank you, Jacquie and Gordon! We’re glad we could assist you with your Chrysler Town and Country. Your appreciation means a lot to us at Phillips Buick GMC. We hope to see you again in the future. Sincerely, the Team at Phillips Buick GMC

September 27, 2025

Car was brought in overnight. Service was clearly communicated and completed within 2 hours. The competing dealership that is significantly closer to me couldn't guarantee service More

by brian.jd.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review, Brian! We're delighted to hear that you had a positive experience at Phillips Buick GMC, especially with our timely service. We strive to provide efficient and effective service for our customers, and it’s great to know we met your needs. Safe driving! Sincerely, the Team at Phillips Buick GMC

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