Phillips Buick GMC - Service Center

They diagnosed the problem on Friday. The part came in on Monday. I returned on Tuesday and it was fixed in under an hour. Quick and efficient! I dealt with Jim last September and he wa The part came in on Monday. I returned on Tuesday and it was fixed in under an hour. Quick and efficient! I dealt with Jim last September and he was very helpful! More

I was very satisfied with the Service Rep on Monday, June 23rd. He was professional and actually addressed my concerns. 23rd. He was professional and actually addressed my concerns. More

I appreciate the prompt service and being able to take of problem I had as it helped me get back to serving my customers. problem I had as it helped me get back to serving my customers. More

Your service writer, I think his name is Kiley, was no nonsense and very knowledgeable. Refreshing experience. nonsense and very knowledgeable. Refreshing experience. More

Always helpful with any problems I have with my car. Gets me taken care of quickly with my oil changes. And always curteous. Gets me taken care of quickly with my oil changes. And always curteous. More

After calling ahead to schedule recall work this dealership told me they have the parts and to just come any day at any time to have the work done. The day I selected was 5 days later and after acce dealership told me they have the parts and to just come any day at any time to have the work done. The day I selected was 5 days later and after accepting the vehicle I was told they did not have the required part and they would have to order it. This was a solid waste of my time that could have easily been avoided with next level customer care. More

My car needed the engine replaced it is not a car they sell but I have taken different cars there with very good service , I trust them at Phillips in Fruitland Park and have never been disappointed. Tha sell but I have taken different cars there with very good service , I trust them at Phillips in Fruitland Park and have never been disappointed. Thank you Kylie and others for a great team and I highly recommend your service department and Phillips Buick GMC. More

My car needed the engine replaced it is not a car they sell but I have taken different cars there with very good service , I trust them at Phillips in Fruitland Park and have never been disappointed. Tha sell but I have taken different cars there with very good service , I trust them at Phillips in Fruitland Park and have never been disappointed. Thank you Kylie and others for a great team and I highly recommend your service department. More

The service was excellent I did not have to wait that long and they were very polite and and I appreciated their help long and they were very polite and and I appreciated their help More

Rude, confrontational, and argumentative. My new truck had a lift performed by. POR Prior to me paying for it. Headache, loose upper control arm. Kylie stated the dealership has no quality co My new truck had a lift performed by. POR Prior to me paying for it. Headache, loose upper control arm. Kylie stated the dealership has no quality control over subcontractors. Not even to check torque values of OEM. More