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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,071 Reviews

1,071 Reviews of Phillips Buick GMC - Service Center

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July 19, 2025

They are always helpful and nice. Best part your not sitting around for a long time. The service associate was great More

by lina4star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review, Lina! We're glad to hear that you found our team at Phillips Buick GMC helpful and efficient. It's great to know that our service associate made a positive impact on your experience. We appreciate your feedback and hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

July 18, 2025

I was very impressed with your service dept. and the gentleman that helped me out so quickly. I believe his name was Zak, but not sure. He got right on the problem and service fixed it right aw More

by poohneal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Excellent great service good people worth visiting. They only place I get my vehicle serviced More

by MARYBETH3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Phillips Buick GMC responded

Thank you, Marybeth! We’re glad that you enjoyed our service at Phillips Buick GMC. We appreciate your loyalty and look forward to seeing you again for your next vehicle service. Sincerely, the Team at Phillips Buick GMC

July 18, 2025

Good service when I had engine problems. The gentleman handling this situation was very helpful and courteous. More

by Barbaralindblom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Phillips Buick GMC responded

Barbara, thank you for sharing your experience with Phillips Buick GMC! We're glad to hear that you received helpful and courteous service during your engine issues. Your feedback is appreciated, and we look forward to assisting you again. Sincerely, the Team at Phillips Buick GMC

July 18, 2025

I stopped in to get an estimate on a simple repair. The service guy wanted to send my vehicle back into the shop and charge shop rate for the estimate. It was a simple part; I don’t know why they could More

by DG 1234
Recommend Dealer
No
Employees Worked With
Kiley Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the estimate process for your repair at Phillips Buick GMC. We appreciate your feedback and would like to ensure that your concerns are noted. Please feel free to contact us directly so we can discuss your situation further. Thank you for your understanding. Sincerely, the Team at Phillips Buick GMC

July 17, 2025

I dealt with Jim. He was very informative and communication was great to let me know what was happening and when a change happened. More

by knprevatt95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Phillips Buick GMC responded

Thank you for the review! We are glad that Jim provided you with informative and timely communication during your experience at Phillips Buick GMC. We appreciate your feedback and look forward to assisting you again. Sincerely, the Team at Phillips Buick GMC

July 15, 2025

Jim Berlin was very efficient from beginning to end of maintenance of my Buick Encore! More

by mdsch2470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review! We’re glad to hear that Jim provided efficient service during the maintenance of your Buick Encore. We truly appreciate your kind words and hope to assist you again at Phillips Buick GMC in the future! Sincerely, the Team at Phillips Buick GMC

July 11, 2025

The entire place worked diligently to make sure my new cars repairs were taken care of by General Motors. I was absolutely thrilled when I went to pay for the repairs of my new car and it was no charge. T More

by Debbie.fenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cat Langbehn and JD
Jul 11, 2025 -

Phillips Buick GMC responded

Thank you for your fantastic review, Debbie! We are thrilled to hear that our team at Phillips Buick GMC was able to take care of your new car's repairs at no charge. It’s great to know we could exceed your expectations. We truly appreciate your kind words and look forward to seeing you again in the future! Sincerely, the Team at Phillips Buick GMC

July 10, 2025

Very open and honest with what needed to be done and what it would cost. I would bring my car back to him every day. More

by terry1644
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Jul 11, 2025 -

Phillips Buick GMC responded

Thank you for your fantastic review! We appreciate your kind words about the honesty and transparency you experienced at Phillips Buick GMC. We're thrilled to hear that you're satisfied with our service and we look forward to seeing you again soon! Sincerely, the Team at Phillips Buick GMC

July 06, 2025

Jim was very courteous. Explained everything that he felt needed to be done and gave me options. Great job. More

by JMLOVING18
Recommend Dealer
Yes
Employees Worked With
Jim
Jul 06, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review, Jim! We're thrilled to hear that you found our team courteous and helpful in explaining your options. At Phillips Buick GMC, we strive to provide the best service possible. We hope to see you again soon! Sincerely, The Team at Phillips Buick GMC

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