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Zack Beserock
215 Reviews
After 15 years in the automotive industry Zack has experienced change but one thing that does not change is customer service. Keeping his service customers informed while their car is being serviced has never varied. Knowing his customers has not changed either. Being able to communicate and understand what the customer needs and expects is the best way to expedite the whole service interval. Some people call it feedback and more properly, for Zack’s customers, it is appreciation for a thoroughly professional approach to having their vehicle serviced. With two sons and a daughter, Zack’s life is full, but he still finds time to relax through fishing and following the Florida Gators.
Read moreDealership Experience
18 yrs
Industry Experience
18 yrs
Languages Spoken
English
215 Reviews
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215 Reviews of Zack Beserock
May 07, 2026
I was very pleased with the degree my service advisor took to Show me the issue I needed to address. Kylie was amazing and it was wonderful to meet the mechanic that was working on my truck. took to Show me the issue I needed to address. Kylie was amazing and it was wonderful to meet the mechanic that was working on my truck. More
by Deb
Verified CustomerOther Employees Tagged: Kiley Anderson
May 07, 2026
I have delt with Phillps on multiple occasions, including the purchase of my used vehicle from their dealership. They have been very professional and spot on with price quotes .the honor their agr including the purchase of my used vehicle from their dealership. They have been very professional and spot on with price quotes .the honor their agreements. The negative side which all businesses have is waiting on parts. A person always thinks that " man I could have order that on. Amazon ans had that part last night ." Well Dealerships don't have that option. They have to deal with their suppliers. Then a full truck then the route. And like my parts did, they get shipped to Michigan instead of Florida. More
by MtKid
Other Employees Tagged: The casher , very patient and professional.
May 01, 2026
People were very professional, knowledgeable and willing to help us in any way possible. The Service Representative was outstanding (Zack). to help us in any way possible. The Service Representative was outstanding (Zack). More
by Luap
Other Employees Tagged: Whomever the mechanic was did a great job!!
April 16, 2026
The service department is excellent. The QuickLube almost made me find another dealership though. They were extremely disrespectful and argumentative. I was ready to find another dealer The QuickLube almost made me find another dealership though. They were extremely disrespectful and argumentative. I was ready to find another dealer to do all of the maintenance on my 2026 2500 AT4X. My service advisor was able to make everything right and attempted to apologize on behalf of the QuickLube employees or manager. Even he couldn’t understand their actions. More
by gwilkinson88
March 29, 2026
Came back to my original salesman for second vehicle fr Fred allen was helpful after 30 days I had a major repa fr Fred allen was helpful after 30 days I had a major repa More
by SANDRAGPRESCOTTa
Other Employees Tagged: Gilbert "Bam" Niblack, Chris Jenkins
March 28, 2026
Very happy with the communication with Kylie in the service department. He keeps me in the loop on what is going on with my vehicle. service department. He keeps me in the loop on what is going on with my vehicle. More
by JIM VOGT
Other Employees Tagged: Jim Berlin, Kiley Anderson
March 18, 2026
I have bought several new vehicles from a dealership in Maine. Varney’s GMC. I keep buying from them because their service is excellent. Phillips GMC treated me just as good as if I had bought several v Maine. Varney’s GMC. I keep buying from them because their service is excellent. Phillips GMC treated me just as good as if I had bought several vehicles from them. This was warranty work!! Nothing but high marks!! More
by Edward
March 08, 2026
Very quick service, very expensive repair preventing a nightmare on the road, justified the cost. nightmare on the road, justified the cost. More
by nogaki
Other Employees Tagged: Jim Berlin, Kiley Anderson
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