Back

Phillips Buick GMC - Service Center

Fruitland Park, FL

4.3
1,118 Reviews

1,118 Reviews of Phillips Buick GMC - Service Center

Sort by
September 22, 2025

TJ, , Theresa and Jim did a great job. I’m very happy with the service at the dealership. More

by d12an49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa
Sep 23, 2025 -

Phillips Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with TJ, Theresa, and Jim at Phillips Buick GMC. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

September 18, 2025

Service advisor was so kind in explaining my issue. Service was fast and no charge More

by imanutt42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Phillips Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that our service advisor was able to assist you and explain everything clearly. At Phillips Buick GMC, our team strives to provide fast and friendly service. We appreciate your feedback and look forward to seeing you next time! Sincerely, the Team at Phillips Buick GMC

September 18, 2025

Very attentive and willing to help. Would highly recommend Phillips to anyone to purchase a car. More

by bbcb1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who it was. We talked to several people.
Sep 19, 2025 -

Phillips Buick GMC responded

Thank you! We're glad to hear that you found our team attentive and helpful. At Phillips Buick GMC, we strive to provide an excellent buying experience, and your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

September 16, 2025

Well, it’s the first time I’ve ever been there was not happy with the service department. What else would you like to know? May never go back. More

by GAHhover
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Been so long ago I don’t remember who I work with and never got the car fixed to begin with
Sep 17, 2025 -

Phillips Buick GMC responded

Thank you for your feedback. We appreciate you sharing your experience with our service department. At Phillips Buick GMC, we strive to provide excellent service, and would value the opportunity to understand your concerns better. Please feel free to reach out to us directly. Thank you again for your input. Sincerely, the Team at Phillips Buick GMC

September 16, 2025

When we lived in Fort Myers, Dixie Buick was where we purchased our 2018 Buick enclave. And sales agent named Richard Verdusa was extremely helpful and gave us first star service until the time we moved More

by Kathysprague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I always had great service from the Dixie service department, but I do not remember agents names. My main contact was Richard Verdoso, the sales agent.
Sep 17, 2025 -

Phillips Buick GMC responded

Thank you for your feedback, Kathy! We're happy to hear you had a great experience and that you continue to trust Phillips Buick GMC for your 2018 Buick Enclave's care. We appreciate your loyalty and look forward to providing you with the same exceptional service. Sincerely, the Team at Phillips Buick GMC

September 16, 2025

They were very courteous and nice kept me updated about everything going on with the service of me vehicle More

by awilliams027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Phillips Buick GMC responded

Thank you for your review! We're glad to hear you had a positive experience with our team at Phillips Buick GMC and that we could keep you updated throughout the service of your vehicle. We appreciate your feedback and look forward to seeing you again. Sincerely, the Team at Phillips Buick GMC

September 13, 2025

Oil change resulted in an oil leak. Amplifier replacement resulted in only one speaker working, which affected in noise cancelation not working. When the amplifier was replaced the sy More

by jackshell29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the oil leak and the amplifier replacement issues. We appreciate your feedback as it helps us improve our services at Phillips Buick GMC. We encourage you to reach out to us directly so we can discuss any remaining concerns you may have. Thank you for your patience throughout this process. Sincerely, the Team at Phillips Buick GMC

September 07, 2025

Very nice staff! ! I was told there would be a charge for diagnostic, they couldn't really find out what the problem was and I was not charged which I thought was fant More

by mybird400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2025 -

Phillips Buick GMC responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our staff at Phillips Buick GMC. It's great to know that you appreciated our honesty and fairness during your visit. Our team strives to provide excellent customer service, and we're here for you anytime you need assistance. We hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

September 07, 2025

Check engine light is back on again after being at the dealership a few days ago. Not sure what’s going on but gmc hasn’t been able to fix it twice now. More

by gwagonatno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiley Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it can be to have the check engine light come back on after your visits to Phillips Buick GMC. Your feedback is important to us, and we want to ensure we address this issue for you. Please reach out to us directly so we can assist you further. Your satisfaction is important to us. Sincerely, the Team at Phillips Buick GMC

September 06, 2025

My experience was good with the sales and good with the service. Give it two thumbs up all the way around. More

by bartonsteve24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2025 -

Phillips Buick GMC responded

Thank you for your review, Steve! We’re pleased to hear you had a great experience with both our sales and service teams at Phillips Buick GMC. Your support means a lot to us. We hope to see you again soon. Sincerely, the Team at Phillips Buick GMC