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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,056 Reviews

1,056 Reviews of Phillips Buick GMC - Service Center

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April 25, 2025

The problem was explained to me. Work done in timely manner & the cost was as initially stated to me. More

by janis
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

Phillips Buick GMC responded

Thank you for your review, Janis! We appreciate your feedback and are glad to hear that you found the explanation helpful, the work timely, and the costs as stated. Your satisfaction is important to us at Phillips Buick GMC, and we look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

April 20, 2025

Disappointed that the brakes are still squeaking Hah, hah, hah, hah, hah, hah, hah, HAH! More

by davismr321
Recommend Dealer
Yes
Employees Worked With
Zack
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Apr 21, 2025 -

Phillips Buick GMC responded

Thank you for your feedback. We understand that you're experiencing an issue with the brakes still squeaking. Your concerns are important to us, and we encourage you to contact Phillips Buick GMC so we can assist you further and ensure your vehicle is in top condition. Please reach out to us at your convenience. Sincerely, the Team at Phillips Buick GMC

April 20, 2025

My car had alot going on when I barely pulled in at 3:00 pm. They came right to me, took me home and call me shortly after and told me what was wrong and how much. Picked me up the next morning around 10:30 More

by ncsid77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with us at Phillips Buick GMC. It's great to know that our team was able to assist you promptly and keep you informed throughout the process. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

April 20, 2025

Very unpleasant experience trying to get my Yukon repaired. 3 weeks and $3,755 and it needs to go back in. More

by DONALDSONRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiley Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the repairs on your Yukon and the time it has taken. We value your feedback and would like to encourage you to reach out to us directly at Phillips Buick GMC so we can discuss your concerns further. Your satisfaction is important to us, and we appreciate you bringing this to our attention. Sincerely, the Team at Phillips Buick GMC

April 19, 2025

great job. i trust Phillips Buick for all my service needs. I am a long term customer. More

by DANALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2025 -

Phillips Buick GMC responded

Thank you for the wonderful feedback! We're thrilled to hear that you trust Phillips Buick GMC for all your service needs and value your long-term relationship with us. We look forward to continuing to serve you in the future! Sincerely, the Team at Phillips Buick GMC

April 16, 2025

I was well taken care of, when my truck broke down. Daniel helped expedite the repair, from start to finish. Thanks Daniel! More

by aaapplebee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Phillips Buick GMC responded

Thank you for your kind words! We're glad to hear that Daniel was able to expedite the repair of your truck and ensure you were well taken care of. At Phillips Buick GMC, we strive to provide the best service possible. We hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

April 16, 2025

I’m not the kind of person that compliments a business unless it’s exceptional. They were just that. Thank you so much for your consistent service. More

by Nancy Bierlein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Phillips Buick GMC responded

Thank you for your wonderful review, Nancy! We truly appreciate your kind words and are thrilled to hear that you found our service exceptional. At Phillips Buick GMC, we strive for consistency and excellence, and it's great to know we met your expectations. We look forward to welcoming you back next time! Sincerely, the Team at Phillips Buick GMC

April 14, 2025

Amazingly rated in the top ten with their prompt on time service they provide wowww More

by pg1220g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kiley Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Phillips Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you were impressed with the prompt and on-time service at Phillips Buick GMC. Our team works hard to provide an exceptional experience, and your kind words affirm our commitment to excellence. We look forward to serving you again soon! Sincerely, the Team at Phillips Buick GMC

April 13, 2025

Non flexible m No room to deal Pushing sales manager not willing to work with cash deal. More

by alwilkins
Recommend Dealer
Yes
Employees Worked With
Kat
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Apr 14, 2025 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding flexibility and negotiations. At Phillips Buick GMC, we aim to provide the best service possible and welcome your input to improve our processes. If you'd like to discuss your experience further, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to better serve you in the future. Sincerely, the Team at Phillips Buick GMC

April 11, 2025

wouldn’t buy a car from anyone other than Scott Hall. currently on car number three! More

by lynnetauriello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Phillips Buick GMC responded

Thank you for your amazing review, Lynne! We're so glad to hear that you've trusted Phillips Buick GMC with your car purchases and Scott Hall has provided such great service for you. We truly appreciate your loyalty and look forward to helping you with your next vehicle! Sincerely, the Team at Phillips Buick GMC

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