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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,030 Reviews

1,030 Reviews of Phillips Buick GMC - Service Center

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June 16, 2023

Very nice and the courtesy car driver was going great. The total cost was a little pricey. More

by CWATSON1767
Recommend Dealer
Yes
Employees Worked With
I can't remember but he was excellent
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business.

June 15, 2023

They were kind and friendly. And it was one of the best experiences that I've had at any dealership. More

by Samgarcia1979
Recommend Dealer
Yes
Employees Worked With
Keith
Aug 07, 2023 -

Phillips Buick GMC responded

We appreciate your business and the kind compliments. We really do strive to be the best and it is a pleasure to hear that we are doing well, directly from our customers. We look forward to helping again next time you're in need!

June 15, 2023

Always a great experience at Philips. Won't go to any other dealership. Philips is the best in town. More

by michiss83
Recommend Dealer
Yes
Employees Worked With
Jim
Aug 07, 2023 -

Phillips Buick GMC responded

We appreciate your business and the kind compliments. We really do strive to be the best and it is a pleasure to hear that we are doing well, directly from our customers. We look forward to helping again next time you're in need!

June 14, 2023

When I purchased the vehicle it was late I was tired I asked the manager if I could put the extended warranty on in the next couple of days, he replied yes . When I came in to purchase it I was told no it More

by JUECKSTOCKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Phillips Buick GMC responded

Hello - based on the name listed here, we can't determine who this is. Please reach out to Adelino directly at 352-728-1212 to resolve. It would not be a matter of our process to decline an extended warranty. We would like more information please.

June 14, 2023

Great group of people! ! Took me home while putting new chip in.. pick d me up More

by CATHYWILLSON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver
Aug 07, 2023 -

Phillips Buick GMC responded

Your kind words mean so much to us. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

June 14, 2023

The people were very pleasant to talk with and corrected the problem. The diver that drove me home was wonderful. Great experience and I plan on using them for my next oil change More

by mike kekel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

We appreciate your business and the kind compliments. We really do strive to be the best and it is a pleasure to hear that we are doing well, directly from our customers. We look forward to helping again next time you're in need!

June 14, 2023

Very professional; very knowable of the cars very friendly and helpful. The employees keep in touch with their customers. This More

by EDNORMAN617@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve zinger is an outstanding salesman and a very caring one for his customers.
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication

June 13, 2023

The counter service was professional and courteous. Parts were ordered and promptly made available. Service was completed in the time promised. Overall, I am happy with my recent experience. My only c More

by KUCINSKI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

We appreciate your business and the kind compliments. We really do strive to be the best and it is a pleasure to hear that we are doing well, directly from our customers. We look forward to helping again next time you're in need!

June 13, 2023

Exceptional sales staff. Everyone was friendly and helpful. Dealership was neat, clean and organized. The service center was also a pleasure to deal with. We were always More

by EVALROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Berlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

Your kind words mean so much to us. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

June 10, 2023

The concept of driving into the service center at my convenience for a 37,500 mile check without requiring an appointment is genius. Staff was professional, and efficient. They kept me informed about st More

by suzyq5787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to review us! We strive to provide a seamless experience for customers and it is wonderful to hear our service department came through and delivered. See you during your next appointment!

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