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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,039 Reviews

1,039 Reviews of Phillips Buick GMC - Service Center

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September 15, 2022

Always pleased with the service staff are also very pleasant and easy to deal with they drive you home if needed with a smile. Will be returning. 😊 More

by Mary Farlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Phillips Buick GMC responded

Mary, your kind words mean so much to us. We believe in attentive and professional customer service, and we are glad that our team made such a great impression on you. Thank you for taking time to rate us, and we look forward to your next visit.

September 13, 2022

Your service department was second to none warrenty was taken care of no questions asked had terrific experiences at service and lightning lane More

by Lori l Doty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Phillips Buick GMC responded

Lori, thank you for the 5-Star rating and review. We appreciate the kind words for our Service Team and understanding our approach to a quality service experience. We value your business and look forward to you next visit.

September 12, 2022

I was from out of state and broke down. Water pump and serpentine belt needed to be replaced. In 2 hours they had me up and going . Great people and service. More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Phillips Buick GMC responded

Thank you, Jim, for the 5-Star rating. Here at Phillips Buick GMC, Professional Grade is more than an advertising slogan it is how we operate. We appreciate your kind words for our Service Team and we are glad to have you as a customer and a friend. May all your coming miles be trouble free.

September 11, 2022

Bam and Ronnie are great! ! Bam made sure he took good care of me.Great experience!! More

by UBERDREIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Phillips Buick GMC responded

Bam and Ronnie are a dynamic duo and thank you for calling attention to them. We appreciate your business and the great 5-Star rating. Come back soon.

September 10, 2022

They were professional in their interactions with me. They worked extra hard to search around the country for a power steering part for our 2008 Buick. Just because it was out of production, that did n More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Jim & Zach in Service Dept
Sep 12, 2022 -

Phillips Buick GMC responded

Thanks for the 5-Star rating, Bob, and taking notice of how our Parts & Service Teams work together to solve problems. We appreciate your kind words and truly appreciate your business.

September 10, 2022

Bought a new 2022 GMC Terrian. Got some bad gas and service engine light went on. Took it there to have it corrected. Everything is now fine but still waiting for computer chip for More

by Busterdoogle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 10, 2022 -

Busterdoogle responded

Suv running fine. Was a good experience at Phillips GMC

September 09, 2022

Fixed my broken transmission in a most efficient manner. and the cost wad very reasonable More

by THOMAS71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Phillips Buick GMC responded

Thomas, we appreciate you for taking the time to give Phillips Buick GMC such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers and their GM vehicles. We look forward to your next visit.

September 09, 2022

The service was good. We were well informed about the services. We also appreciate the ride to and from the dealership More

by tsackett
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Phillips Buick GMC responded

We love seeing 5-star ratings and knowing that our guests are satisfied with the amenities that we offer. Come back soon.

September 08, 2022

Service department was honest about my Jeep Cherokee. Handled things quickly and was able to point me in the right direction. Very friendly More

by SEEHAMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Phillips Buick GMC responded

Thank you for your 5-Star rating which brought a smile to all of our faces. We love it when customers like you express their feelings about working with us and the service they receive. We look forward to serving you again.

September 08, 2022

They are very friendly. The problems with your vehicle are clearly explained asare the remedies and costs. More

by osubuxone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hoff, Jeremy in Quick Lube
Sep 08, 2022 -

Phillips Buick GMC responded

Thank you for the great 5-Star rating. You know we live for reviews like this because it means our customers understand what we are all about: Customer Service. We appreciate you doing business with us and look forward to earning another 5-Star review on a future visit.

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