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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.5
772 Reviews

772 Reviews of Phillips Buick GMC - Service Center

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October 07, 2021

Great service. Patient, professional, efficient, clean environment. Pleased with everything. I have no complaints. Would recommend to others. More

by kathyorr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Ross, randy lee, Chris Hoff
Oct 13, 2021 -

Phillips Buick GMC responded

You're making us blush with all these compliments! Thank you for taking the time to share your experience and give your recommendation. Please let us know if there are any auto needs we can assist you with in the future!

October 07, 2021

My wife and I have purchased 5 new vehicles from Phillips over the past 6 years. Service has been very good for the most part. I praise Zac for his professionalism at service writing and taking care of my ne More

by fisherman34788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Harmon
Oct 13, 2021 -

Phillips Buick GMC responded

Your continued patronage and trust in our dealership is so appreciated. Know that our team will work diligently to make sure your vehicle needs are properly met.

Oct 13, 2021 -

fisherman34788 responded

Well the problem isn't resolved yet but I have faith in Zac to get this right.

October 07, 2021

Problem was resolved satisfactorily but communication was non existent. I had to call them every time I More

by Dquigley43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Phillips Buick GMC responded

It is important our customers feel confident with the customer service they receive, so we appreciate this honest feedback. Thank you for your business and please let us know if there is anything further you need.

October 07, 2021

Originally did not have the part for the repair. Ordered it and certified that the repair was covered under the extended warranty. More

by flalb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Oct 13, 2021 -

Phillips Buick GMC responded

We appreciate your recommendation. We're happy we were able to get the part needed to complete your repairs. Thank you for trusting Phillips Buick GMC with your vehicle.

August 29, 2019

Happy customer and refer friends every month Cat Langbehn is truly in the right nich for what she does and does it well. Her personal attention makes everyone feel special. Not only will I return More

by Marjorie2784
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
July 20, 2019

Warranty Repair on 2016 Encore Fast Service. Enjoyable people to work with. Great experience. In & out the same day. Would highly recommend to anyone. I trust them with the maintena More

by RevRonFla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
July 12, 2019

Great people The device people were very courteous and explained the problem to me in easy to understand terms. They also gave the the diagnosis in writing which w More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith and Cody
June 21, 2019

Servicing of 2004 Corvette Always a pleasure dealing with staff at Phillips whether it is in service or sales. We mainly deal with Bob for servicing and Dan for sales. More

by Cyniam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob - service department
June 03, 2019

Unlucky Sorry my extended warranty ran out by mileage on a trip just as the car experienced a problem. Warranty date was still in effect but mileage came fir More

by Car Repair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Service Manager Female, Forgot Name,whotook care of all arrangements
June 01, 2019

Great service by Katie. Took my car in for a repair. Katie took care of me right away. She kept me informed of the status of my repair. I was out of their in record time. V More

by caroldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
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