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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,039 Reviews

1,040 Reviews of Phillips Buick GMC - Service Center

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July 16, 2022

Jim Berlin went beyond to ensure that our car was properly fixed and safe. We’re moving to the Villages in April next year and will only deal with your service department and dealership. Thanks again More

by ESQUINALDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Phillips Buick GMC responded

Esquinaldo, thank you for the 5-Star Rating and taking time to write a great review. The kind words for Jiim and our Service Team are appreciated so much. Thank you for your business and we look forward to seeing you again.

July 14, 2022

They were very professional and kept me up with everything that was going on with my vehicle. More

by Laciana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Jul 15, 2022 -

Phillips Buick GMC responded

Laciana, thank you for the 5-Star rating and review. We appreciate the kind words for our Service Team and understanding our approach to a quality service experience. We value your business and look forward to you next visit.

July 13, 2022

Both the service writer, Brandon, and the mechanic, Joe, were great. They both came out to explain what was found and what they didn't find. Very helpful. More

by corvettedreamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Jul 14, 2022 -

Phillips Buick GMC responded

We appreciate the great review and 5-Star rating. Brandon does a great job with customers because of his focus on getting things done and Joe is just like him. Bringing it all together for you is whole basis of customer service. Thank you for your business and your continued confidence in Phillips Buick GMC.

July 13, 2022

Everyone there is polite and service is good. ,I’ve made several trips there in the last 2 months or so. More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob, Zach, clerks
Jul 14, 2022 -

Phillips Buick GMC responded

Sunshine, thank you for the 5-Star rating and the kind words for our staff. We appreciate your business and look forward to your next visit.

July 12, 2022

I appreciate the professionalism of the service department and the service I received. Jim was very helpful and worked hard to get the parts needed to repair my ac system. More

by RBRANDEBURG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Phillips Buick GMC responded

Thank you for the kind words for Jim and the Service Team. We are completely committed to providing top quality service and we are thrilled to hear that your experience reflected this dedication. Your 5-Star rating made our day.

July 07, 2022

Zack Beserock was the BEST! !!! He made my day. Now no worries about my car!!! More

by CHSH333@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Phillips Buick GMC responded

Thank you for taking the time to highlight Zack Beserock for his excellent work! Customer service is one of our top priorities, so we really appreciate your positive comments and the great 5-Star rating. We look forward to your next visit.

July 04, 2022

I had a problem with my 2022 GMC sierra in Leesburg Florida I located a dealership call them and took my vehicle in for service from a text I received from General Motors to service my emission system. More

by Handyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Phillips
Jul 05, 2022 -

Phillips Buick GMC responded

Handyman, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

July 03, 2022

Great repair. Drives better than ever. Did request a call when they started the work and only received a call after it was done. More

by jon3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hoff, Bob
Jul 05, 2022 -

Phillips Buick GMC responded

We appreciate your feedback, Jon, and the 5-Star rating. Thank you for taking the time to share your experience with us and others! It is our pleasure to have you as our guest at Phillips Buick GMC.

July 03, 2022

A great dealership. They are customer friendly and honest. They informed me of all the nessary Items that need to be attended to. More

by Bstamp52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Phillips Buick GMC responded

We appreciate you for taking the time to give Phillips Buick GMC such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers and their GM vehicles. We look forward to your next visit.

June 25, 2022

The salespeople are absolutely wonderful, we love Kat she had sold us a car 3yrs ago. We really didn't come in purchase a vehicle, we just stopped by to say Hello. She knew that we were thinking about a big More

by ruthdp1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Phillips Buick GMC responded

Thank you, Ruth, for your continued confidence in us and the kind words for Cat. Repeat customers and recommendations are a vital part of a business like ours because relationships matter. That's why getting 5-Stars from someone like you is so awesome! We appreciate the way you are always fair with us and willing to help us help you. Thanks for your trust and we look forward to many happy miles as we go down the road together.

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