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Phillips Chrysler Jeep Dodge Ram

Ocala, FL

4.3
3,516 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
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3440 S Pine Ave

Ocala, FL

34471

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Showing 3,516 reviews

July 03, 2023

The worst dealership I have ever been to. They don't keep you up to date on what's going on with your car. They went through my glove box and center console and then left stuff from it on my More

by Cargirl726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jul 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gary Winkler Service Manager (352) 732-7577 ext 107

July 02, 2023

Great service but they did not tell me there was a deductible so I ended up paying a deductible More

by babydolluc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know the name
Jul 03, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

July 02, 2023

The service was very good as usual, although we had to wait an extra day due to the parts being delayed. More

by seglco
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 03, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

July 01, 2023

Can’t say enough about Jeff Smith, he has gone above & beyond to help me. The mechanics that’s worked on truck are amazing also. The plus is that there is a shuttle that’s provided to take me home & pic More

by SROSS200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 03, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your kind words for Jeff and our mechanics! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

June 30, 2023

Great service. They performed the maintenance that needed to be done quickly and at a fair price. The service advisor was excellent. He suggested what was needed an More

by BRUCEWASHBURN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 30, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Bruce, for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

June 30, 2023

Everything went well until I found out my amount due. I was on the property around 3 hours, the mechanic had my truck in the back maybe 2.5 hours and was charged for 5 hours of labor. At double the time, More

by Omachine14
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derrick
Jul 03, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

June 30, 2023

Great service and competent staff. I feel like a valued customer when I come to Phillips. More

by Maria
Recommend Dealer
Yes
Employees Worked With
James Garvin
Jul 03, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Maria, for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

June 30, 2023

The man that met us in the service lane didn’t seem like he was happy to be there. Everything else was fine. More

by JIMBOLIEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

June 30, 2023

Didn’t even finish the service the vehicle was brought in for. Very very disappointing. More

by braygleason4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
Jul 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

June 30, 2023

I called to make an appointment. They were able to get me in the same day. Jeff was very courteous and helpful. Waiting time for oil change, and tire rotation was excellent. More

by toadersmom
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 03, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Jeff here at Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

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