Phillips Chrysler Jeep Dodge Ram

Great experence ...Otto Scharfschwetdt was very pleasent to deal with...would highly recommend him. Dealership was clean and the staff was friendly. Will definitly re ...Otto Scharfschwetdt was very pleasent to deal with...would highly recommend him. Dealership was clean and the staff was friendly. Will definitly return when ready for other pickup More

Excellent After looking at cars at other dealerships, we found that Phillips showed more professionalism. Our salesman, Otto, was knowledgeable, friendly, and e After looking at cars at other dealerships, we found that Phillips showed more professionalism. Our salesman, Otto, was knowledgeable, friendly, and efficient. Everyone there was helpful as well as friendly. We are enjoying driving our new Pacifica. More

fixed in a timely manner fixed car quickly very pleased with work done...work done in a timely manner.... nice building......comfortable seats........nice cars to look at whil fixed car quickly very pleased with work done...work done in a timely manner.... nice building......comfortable seats........nice cars to look at while waiting especially the challengers I wish the accessories for the challengers especially the decals were cheaper (: More

Excellent service Always get good service and service with a smile! Good work at a fair price. They only do what is needed, and will even drive you home if the service Always get good service and service with a smile! Good work at a fair price. They only do what is needed, and will even drive you home if the service is going to take some time. More

Service call. With no appointment we were waited on immediately. Our total wait time 15 minutes and no charge for a new battery! We would certainly recommend Phil With no appointment we were waited on immediately. Our total wait time 15 minutes and no charge for a new battery! We would certainly recommend Philips. More

recall Derek was very helpful and about the air bag recall and answering my questions , on when the parts might be in stock, will deal with him in the future Derek was very helpful and about the air bag recall and answering my questions , on when the parts might be in stock, will deal with him in the future. More

No communication The first time I went, they were wonderful. My second visit took place about 6 months after that (Sept. 2016) and what a horrible experience. The serv The first time I went, they were wonderful. My second visit took place about 6 months after that (Sept. 2016) and what a horrible experience. The service department lacks communication all around. Starting with the receptionist/cashier who is very rude and impatient, to the service rep who is more worried about avoiding listening to a customer and just getting them out of his office, to the shuttle service who didn't write down that I even needed to be picked back up from my drop off point. All around just poor service due to lack of communication and poor customer service. They did try to make up for it once I called the manager who was very friendly and helpful, but even then he was able to witness the lack of communication between his staff that I had complained about. I am all about giving people second chances, but this experience left me feeling like there is no point of bringing my vehicle back there. Who knows what they forget to communicate in the actual service area. More

Efficient / courteous Phillips Dodge in Ocala has sold me 2 vehicles over the past 10 years. I highly recommend the "no pressure salesman" Mark Hefner. He was attentive, c Phillips Dodge in Ocala has sold me 2 vehicles over the past 10 years. I highly recommend the "no pressure salesman" Mark Hefner. He was attentive, courteous, professional overall superb. Phillips is a 5 star business!! Keep up the great work! More

Great place for great service Really appreciated Scott the service manager taking care of my problem quickly and professionally. Answered all questions, ordered parts which came in Really appreciated Scott the service manager taking care of my problem quickly and professionally. Answered all questions, ordered parts which came in when he said it would. Repair was done quickly and works great. Will take my car back in when service is needed. More

Amazing sales and service! I have purchased 3 vehicles here in the last 2 years and wouldn't think of going anywhere else for my next purchase or service I have purchased 3 vehicles here in the last 2 years and wouldn't think of going anywhere else for my next purchase or service More