
Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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My fiance took my jeep grand cherokee in to make the rear camera work for when we attached a boat trailer. They did nothing and charged us $200 dollars camera work for when we attached a boat trailer. They did nothing and charged us $200 dollars More
Communication is lacking at times. Vehicle drop-off can be a logistical circus. If another Jeep service center was close by, then they might improve their performance. Vehicle drop-off can be a logistical circus. If another Jeep service center was close by, then they might improve their performance. More
Kinda felt pressured into buying a new truck , services were promised to be done and weren’t. Had to bring truck back 2 times with low oil pressure and turned out to be the wrong oil filter from a service were promised to be done and weren’t. Had to bring truck back 2 times with low oil pressure and turned out to be the wrong oil filter from a service that was promised be done, and obviously wasn’t . More
I truly hate using this location for service. Reps are not friendly, make no effort to do anything for the customer and for the most part it seems as though they forgot they are providing custome Reps are not friendly, make no effort to do anything for the customer and for the most part it seems as though they forgot they are providing customers with a paid service. If you show up with an appointment you wait longer then showing up without an appt. Customer service at this location is really pathetic. More
I made an 8am oil change and tire rotationappt. We were there for 3 hours and nobody communicated with us why it took so long. It was the WORST service experience I have had. We were there for 3 hours and nobody communicated with us why it took so long. It was the WORST service experience I have had. More

What an awesome experience! Ken treated me like family from the very start! I have always felt uncomfortable in these kind of settings but given the circumstances it couldn’t ha Ken treated me like family from the very start! I have always felt uncomfortable in these kind of settings but given the circumstances it couldn’t have went any easier! Thank you Ken for making my experience so welcoming! And Thank you for my Beautiful new Ride!!! More