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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,051 Reviews
Call Service Center (352) 732-7577

2,051 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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May 02, 2025

Very polite and ready to help. C J was very helpful too They were all very nice More

by Cattledog lady
Recommend Dealer
Yes
Employees Worked With
Jeff
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May 02, 2025

Had an incident while visiting Florida, ran over debris on the interstate and destroyed two wheels and tires. Had my vehicle towed to Phillips. Arron took care of it, and tolerated an insurance company tha More

by tommartha80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron Lawson
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May 01, 2025

Had an appointment to get the rear parking sensor fixed, they ordered parts, but have not heard a word back from them yet. More

by TPOLO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CJ Molinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025

Bought a used 2021 Dodge Ram from the local ford dealership. The motor blew in it almost immediately. Ford sent me to your Dealership for a Warranty repair. In warranty company tried to stick me wit More

by stoutracing55
Recommend Dealer
Yes
Employees Worked With
Derrick in the Service Department
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May 01, 2025

Always looking out for me and making sure I and my truck are well taken care of. More

by brianwil
Recommend Dealer
Yes
Employees Worked With
Brian
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May 01, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

May 01, 2025

Always looking out for me and making sure I and my truck are well taken care of. More

by brianwil
Recommend Dealer
Yes
Employees Worked With
Brian
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May 01, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

April 30, 2025

Absolute horrible. Took vehicle there Thursday had an appt. Didn't even really look at it. Had to go up there Monday morning to get it. Phillips Chrysler still charged More

by ciacal2
Recommend Dealer
No
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May 01, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

April 29, 2025

Very courteous and professional vehicle was ready on time as promised would recommend to all More

by tainabrava960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 29, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

April 29, 2025

Always a great experience with Derek thanks to his companionship and work ethic to keep my needs and wats completed More

by Lymontreal Kinsler
Recommend Dealer
Yes
Employees Worked With
Derek Cummings
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Apr 29, 2025 -

Lymontreal Kinsler responded

Mr Derek is by far the best person to have working with you on keeping you vehicle needs and wants accomplished and he deserves a raise for his amazing work ethic and motivation to always keep the customer satisfied.

Apr 29, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

April 29, 2025

This was my first time at this dealership. My first impression was awesome. Service advisor was courteous and helpful More

by sylviaphilips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 30, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

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