Phillips Chrysler Jeep Dodge Ram - Service Center

Jeff Smith was great to deal with & made certain that all concerns with my wife’s 2017 JP Grand Cherokee Summit were addressed & worked with my extended warranty to get complete coverage on covered items. Th concerns with my wife’s 2017 JP Grand Cherokee Summit were addressed & worked with my extended warranty to get complete coverage on covered items. Thank you Jeff & thanks for the complimentary rides to & from my home. Phillips Chrysler is a great Dealership to work with & I won’t hesitate to use them again. Thank you. More

I can say that the Gentlemen that assist with the service and process was so nice and one lady that works in the cashier window both has a pleasant and friendly treatment and I feel welcome with them to. Gre and process was so nice and one lady that works in the cashier window both has a pleasant and friendly treatment and I feel welcome with them to. Great Employees . More

Over all I was very pleased with the professional way the dealer treated me !This was my first visit to Phillips Dodge Service andi will be back when I need future servic Dodge on my 2014 , Challenger! my s dealer treated me !This was my first visit to Phillips Dodge Service andi will be back when I need future servic Dodge on my 2014 , Challenger! my service Advisor Derek was very Professional and very Knowledgeable about my car ! More

Jose was absolutely the best service provider that I could have asked for. I just moved to Ocala 6 weeks ago. I wanted to have my 2021 Jeep Grand Cherokee serviced and purchase new tires. Jose was very could have asked for. I just moved to Ocala 6 weeks ago. I wanted to have my 2021 Jeep Grand Cherokee serviced and purchase new tires. Jose was very helpful and knowledgeable of my needs. He had to break the news to me that they would not be able to put my new tires on the same date as scheduled due to a piece of shop equipment that had broken. We scheduled to touch base on Friday morning to see if the equipment was repaired. Jose called me at 8:01 to inform me the parts for equipment had not arrived. We have scheduled to communicate on Wednesday next week. Jose is making my transition from Kentucky to Ocala, Florida service go smoothly. More

They always treat me so special and always take the time to explain things to me. to explain things to me. More

I went to phillips to look at what they had in used pickups,found a 2018 ram 1500. The sales lady Jessica was very helpfull,the end result was I am the new owner, great place to do business. pickups,found a 2018 ram 1500. The sales lady Jessica was very helpfull,the end result was I am the new owner, great place to do business. More

Ordered a replacement pump for windshield wipers. Received about a month later, made an appointment, and they installed it quickly quickly. Received about a month later, made an appointment, and they installed it quickly quickly. More

First and last time at Philips Chrysler Jeep Dodge Ram Tuesday. Service advisor didn’t listen advised three times we needed a key cut, he said he would call and never did. We showed up an hour and a ha Tuesday. Service advisor didn’t listen advised three times we needed a key cut, he said he would call and never did. We showed up an hour and a half later, he advised it’s been ready for a long time and to go to the cashier and pay. During this time I tried to call went to voicemail got a call back Thursday morning. Horrible and rude customer service. More

Good service overall for Jeep Cherokee Jeep. Very nice people at the car dealership at Phillip Very nice people at the car dealership at Phillip More

Service Center personnel is always nice and friendly. Service is usually fast in the Ocala, Florida location. Service is usually fast in the Ocala, Florida location. More