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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,095 Reviews
Call Service Center (352) 732-7577

2,095 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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October 13, 2023

People were very friendly and took very good care of me. Love this place and will continue to use them More

by ben87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sherman
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Oct 16, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Ben, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

October 12, 2023

They rotated my tires did not check the Air pressure when I got home my light come on said I had a flat tire on the 2 back tires had 49 More

by WINOSDAUGHTER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 12, 2023

I just move here to ocala and only go to the Dodge dealer for my car. I been to the ocala dealer 3 times and haid to wait over 6 hours for a oil change. 6 hours to replace 1 tire. Its sucks there. I rather More

by emmett727nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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October 12, 2023

Mr. Jim has always taken such good care of me! I appreciate how fast he took care of my truck. Mr. Jim is always so sweet and helpful when it comes to getting my truck done (oil changed) or fixed:) More

by TERESA.SHEPLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JIm (service)
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Oct 13, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Teresa, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jim and our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

October 12, 2023

I am happy with the work done and thanks to Aaron that assisted with the process More

by TPOKE240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Oct 13, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with Aaron and our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

October 11, 2023

The were great got things done in good faction , caor was clean everyone was great I am glad I deal with you !!! More

by BONNIEBARNETT62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealers working on cars they were great
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Oct 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Bonnie, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

October 11, 2023

Thanks to Derek Cummings for getting my truck back as soon as he did. Outstanding people. More

by Harold Dudley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Cummings
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Oct 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Harold, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Derek here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

October 11, 2023

Quick service handled everything very well. Would go back for further service if needed! Agents very respective ! More

by tjaeckel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Oct 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

October 11, 2023

Was happy how quickly I got an appointment and how fast they got my oil changed. I was very disappointed in the response to a concern I had, the guy said he never heard of the issue I was having but never More

by SHMEADE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get names from service drpt
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Oct 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time. Gary Winkler Service Manager (352) 732-7577 ext 107

October 10, 2023

Excellent service They took care of all my issues and in a timely manner I will use them again More

by Chealthyhabits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 11, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

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