Thomas Bivins
Thomas Bivins at Phillips Chrysler Jeep Dodge Ram

Thomas Bivins

Product Specialist

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

Contact Me
4.8
140 Reviews

Dealership Experience

7 yrs, 3 mos

Industry Experience

13 yrs, 9 mos

4.8

140 Reviews

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140 Reviews of Thomas Bivins

August 28, 2026

Dealership Rating
Employee Rating

I had such a pleasurable experience working with sales rep Thomas. He was very knowledgeable and responsive to all our questions and needs. If your in the market for a vehicle I definitely recommend you s More

by Jawanda34
Recommend Dealer
Yes
Aug 28, 2026

Phillips Chrysler Jeep Dodge Ram responded

Ensuring each question is met with knowledgeable, timely answers guides our sales approach. Knowing Thomas delivered that level of service and earned your recommendation means a great deal to us. Thank you for sharing your experience. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

August 23, 2026

Dealership Rating
Employee Rating

Bought a $100k+ used car from out of state, sight unseen. Vehicle arrived with fuel light on and service past due light on. They sent a small check for fuel and did nothing about the past due service or fail More

by Steve
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Aug 27, 2026

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, Steve, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

August 21, 2026

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Employee Rating

Awesome place! Will treat you like family. Great price and amazing service! Highly recommend if your looking for a NEW vehicle. John C, Brian, Dale, and Adrauth are More

by Rachel Hurd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2026

Phillips Chrysler Jeep Dodge Ram responded

Knowing you felt treated like family and that our pricing and service hit the mark during your new Jeep Gladiator purchase is rewarding. It’s wonderful to hear that John, Brian, Dale, and Adrauth provided that warm welcome. Knowing Jd, Thomas, and Sonny earned your trust across all three of your visits means a lot to us. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

July 29, 2026

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Employee Rating

I can't speak intelligently about the dealership as I was never there and my dealings were only with Thomas Bivins. I purchased, from out of state, sight unseen, a used Porsche in excess of $130,000. I was c More

by alreinemund
Recommend Dealer
Yes
Jul 29, 2026

Phillips Chrysler Jeep Dodge Ram responded

It’s wonderful to hear that Thomas’s detailed representations and quick responses via photos and videos made your out-of-state purchase of a Porsche 911 seamless. Thank you for trusting Thomas and our team with your Porsche 911 purchase. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

May 21, 2026

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Employee Rating

Every one was very helpful, patient and willing to go the extra mile to help me. More

by Nathanwilliams4235
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, ALEXIS DIAZ

May 21, 2026

Phillips Chrysler Jeep Dodge Ram responded

Thank you for highlighting our team’s patience and dedication. We’re glad Kevin, Thomas, and Alexis supported you during the purchase of your used Dodge Ram 2500. Enjoy your drive and please reach out if we can help again. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

February 11, 2026

Dealership Rating
Employee Rating

Thomas was been great, very informative, helpful, and patient. I would buy another vehicle through him again.! More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker, Laura Batten

Feb 11, 2026

Phillips Chrysler Jeep Dodge Ram responded

We’re thrilled that Thomas provided patient guidance and detailed information during your used Ram 2500 purchase. It’s great to hear you’d work with him again. Whenever you’re ready for another Ram, we’d be happy to help. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

November 08, 2025

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Employee Rating

On time and fast. Great work with my RAM truck Employees were good and helpful. Tha k you! More

by Johndavidbain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2025

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 22, 2025

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Employee Rating

Thomas is a very good communicator. He was easy to work with and very transparent.. I tried to buy it several different places before finding my van at the dealership.. my experience wi More

by darrendidit59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Bell

Sep 22, 2025

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

July 23, 2025

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Employee Rating

Thomas, Thank you for your patience and honesty while working with us to make our recent purchase of a Jeep Grand Cherokee. We have visited your dealership many times and feel fortunate that we were able More

by Barbara and Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Zach Bell

Jul 23, 2025

Phillips Chrysler Jeep Dodge Ram responded

Here at Phillips Chrysler Jeep Dodge Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

July 19, 2025

Dealership Rating
Employee Rating

Best Jeep dealership I have ever dealt with, and salesman Thomas Bivins is the best! I've purchased two Wranglers from him and have been extremely happy with both. Thomas is very attentive and accommodating More

by dav52801
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts

Jul 19, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

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