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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,074 Reviews
Call Service Center (352) 732-7577

2,074 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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September 24, 2023

Great customer service every time I visit this location; I purchased my car over a year ago and have had all my car services here also and every experience is a great one! More

by SAMANDPJ2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

September 23, 2023

Rude service from one of the mechanics after messing up my ac while fixing a recall. More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t see him on this list
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Sep 23, 2023 -

Sara responded

The problem wasn’t the mistake it’s self but the way the service guy responded to me when I addressed it. I wish I would’ve gotten his name. He was rude and condescending for something that seemed to be an easy fix.

September 23, 2023

Went for oil change without appointment and was out within an hour. They were very busy. Service was excellent. Keep up the good work! More

by BLAGARES75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team-Long hair guy
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Sep 25, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

September 23, 2023

Always awesome customer service whether sales or service. Always a pleasure to visit Phillips Chrysler More

by bc962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

September 21, 2023

I have worked with Jeff a few times over the last couple of years. He is consistently on top of things & makes sure the job gets done. More

by KHALOOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Sep 23, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

September 21, 2023

Excelent service, they have personal people speak Spanish that the best part. Thanks for everything More

by angeyeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 23, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

September 21, 2023

Jose was very professional the car service was quick waiting room was good I am new here the dealership in Nevada washed your after service More

by nick89052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Sep 23, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

September 21, 2023

Jose and the team didn’t keep me waiting unnecessarily and completed the tasks at hand in a timely and professional manner. They’re great! More

by ybstressed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Sep 23, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that Jose and the team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

September 21, 2023

Service writer Derek was excellent, knowledgeable of vehicles and professional. Service tech was able to track down problem More

by MIKEINSP6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 23, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Derek here at Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

September 20, 2023

Excellent customer service from the call into the dealership to the staff in the services department. Thank you for taking excellent care of me and my car More

by Lilone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron - from the services department
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Sep 21, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

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