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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,094 Reviews
Call Service Center (352) 732-7577

2,094 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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September 28, 2023

Very impressed. .been there twice for oil change abd then rlectrical problem with the uxonnect More

by ROBYND0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 29, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

September 28, 2023

The service was excellent and faster than they initially thought it would be. The AC in the waiting room was not working so it was a bit warm in there. More

by AVHARTLE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I don't remember the name.
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Sep 29, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

September 28, 2023

Quick and accurate service on my vehicle every time. I've been dealing with Phillips CJDR for over 6 yrs. Wonderful service! More

by LETTERHEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 28, 2023

Service is extremely good and customer service excellent but cost of battery is extremely pricey More

by JRDL23JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with any of these
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Sep 29, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

September 28, 2023

Great Service by service provider. Explained what vehicle needed and my wait time was minimal. More

by juan.m.pena791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know. It was service.
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Sep 29, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Juan, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

September 28, 2023

My service advisor Derek Cummings was great to work with. He made the whole process easy and painless. The work was done in a timely fashion and they even let me know that I had another issue I was unaware o More

by Kennethg089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Cummings
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Sep 29, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Kenneth, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Derek and our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

September 28, 2023

They are always friendly, always helpful, & always give me confidence my repairs/servicing are properly done! More

by KSTOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in Servicing…5 stars
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Sep 29, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

September 28, 2023

Jeff was great and honest about my van! If I need future maintenance, I will be sure to come back to him. More

by jveitch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service -Jeff
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Sep 29, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with Jeff and our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

September 28, 2023

They're very nice and I appreciate the support and help they give me and I'll see them More

by BOSSLADY239.DT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IDK
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Sep 29, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

September 28, 2023

Great customer service, very helpful and friendly! Great communication, will keep you updated when something comes up! More

by carlos_millan2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Sep 29, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much, Carlos, for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

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